BRIGHT HORIZONS AT ERIE

Devices must be compliant/Director or designated staff person ensure compliance (3270.95(a)/3270.95(b))

The fire drill/fire system test log documents one occasion where fire system checks exceeded thirty days between tests: 3/6-4/14. Requirement: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. Correction: On 4/14/26, a drill was conducted 6 days after the 30 day mark correcting the missed drill while the director was off work. Inspection: Allocated Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No peeling paint or plaster (3270.77(a))

Observed peeling, flaking paint and plaster in the following areas: from a small hole under the whiteboard in the Todd 1 Room. From holes in the wall in the left corner of the Twos 2 Room. Near the sink in the K-Prep Room. On several of the fence caps in the outdoor play spaces. Requirement: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. Correction: The hole under the whiteboard in Tods 1 was plastered and painted, in addition a plastic door stop was added to prevent holes in the future. The peeling paint under the paper towel holder in Tods 1 was scraped and repainted. The two holes in Twos 2 were plastered and painted. In K-Prep the wall was plastered, painted, and a plastic doc-u-pocket was hung to prevent the garbage can from rubbing against the wall in the future. The fences caps in the outdoor play space were scraped and painted. Inspection: Allocated Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Building Surfaces (3270.76)

Observed dried food and drink particles on the wall between the sink and the refrigerator in the Toddler 2 Room. Observed a ceiling tile discolored from water damage above the Discovery Learning Area in the Twos 2 Room. Requirement: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Correction: Food was cleaned from the wall and refrigerator in the toddler 2 room and a ceiling tile was replaced in the twos 2 room Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Fire safety - 1 yr. (3270.31(e)(4)(ii))

The most recent fire safety trainings in the file for Staff Person #1 exceeded 12 months between trainings. Requirement: Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. Correction: The staff person had obtained a fire safety training prior to the inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Comply with CPSL/CPSL information (3270.32(a)/3270.192(4))

The most recent State Police and Child Abuse Clearances in the file for Staff Person #1 exceeded 60 months between clearances. The file for Staff Person #3, who permanently resides in South Dakota, did not contain the necessary out of state clearances for South Dakota conducted within the past 60 months. Requirement: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #3 may not work in a child care position at the facility. Correction: The Staff person #3 is not working at the center while she collects the required out of state clearances. Staff person #1 obtained her state police and child abuse clearances prior to the inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Staff evaluations (3270.34(a)(6))

The file for Staff Person #2, who has been working at the facility for more than one year, did not include an annual written evaluation (See LIS Code Sheet). Requirement: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. Correction: An annual written evaluation has been completed for staff person #2. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No peeling paint or plaster (3270.77(a))

Observed flaking paint and plaster from holes in a wall, of which a bulletin board had been removed, across from the diaper changing table in the Toddler 1 Room. Requirement: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. Correction: The holes that created flaking paint were covered with tape as we wait for the new bulletin board to be hung. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Refrigerator (3270.107)

Observed food and drink residue on the bottom shelf and the base of the refrigerator in the Toddler 2 Room. Requirement: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator. Correction: The fridge was cleaned in the toddler 2 room. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Services proceeded (3270.123(a)(3))

The most recent Child Service Reports in the file for Child #1 exceeded 6 months between reports. Requirement: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). Correction: The child service report/portfolio child assessment was signed and corrected prior to the inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Disposable diapers (3270.135(a)(3))

On 11/19/25 at approximately 10:00 AM in the Toddler 1 Room, observed Staff Person #4 lift the lid of the hands-free can, rather than use the foot petal, when disposing a soiled diaper. Requirement: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can. Correction: The garbage can was moved closer to the changing table for easier reach of the foot pedal. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No physical punishment (3270.113(b))

Staff Persons #1 and #2 were observed squirting water in the faces of preschool-age children as a form of discipline, resulting in the children's hair being visibly wet and dripping. Requirement: A facility person may not use any form of physical punishment, including spanking a child. TIERED LIS: 1. The legal entity must create a written discipline policy that includes 3270.113(b). The policy should incorporate the staff responsibilities for mandated reporting of child abuse. The written discipline policy must incorporate into the parent handbook. Each staff must review and sign the policy, and a copy of the policy shall be included in the child and staff handbooks. Documentation of staff signatures will be provided to OCDEL representative upon request. 2. The legal entity shall require all staff at the facility to attend 2 hours in person training regarding appropriated discipline techniques by the ELRC within 2 months of the approval of this plan of correction. Documentation of the completed training will be provided to the OCDEL representative upon request. The training may count towards the mandatory 12 training hours required by the Department. 3. The legal entity shall require all staff at the facility to retake mandated reporting training. Documentation of the completed training will be provided to the OCDEL representative. The training may count towards the mandatory 12 training hours required by the Department. 4. The legal entity shall hold monthly staff meetings for a period of four months following the acceptance of the plan of correction. Each meeting must follow a structured agenda that promotes a supportive environment, reinforces positive guidance strategies, and eliminates the use of inappropriate discipline or punitive practices. The staff meeting agenda will also include a review of citations made by the Dept in the last 6 months. Provider must keep documentation of a dated agenda along with a signed attendance sheet for each monthly meeting. Documentation of each monthly meeting will be made provided to OCDEL representatives upon request. Correction: 1. 7/17/2025 Staff involved in this incident were terminated on 5/13/25. The Center will print and distribute the Bright Horizons Positive Guidance Policy that contains a statement employees will not use any form of punishment including spanking. All staff will review the Bright Horizons Mandated Reporter Policy and review and sign the Mandated Reporter Acknowledgment form. Employees will review and sign off on both policies on Positive Guidance and Mandated Reporter. The parent handbook known as the Family Guide includes a summary of the Bright Horizons policy on discipline/positive guidance. 2. 9/15/2025 All Center staff will attend a 2 hour in person appropriate discipline training lead by the ELRC within 2 months of completing this plan of correction. 3. 8/30/2025All Center staff will retake the mandated reporter training within 2 months of this plan of correction. 4. 10/31/2025The Center currently holds monthly staff meetings, but for the next 4 months we will include and discuss topics that specifically promotes a supportive environment, reinforces positive guidance strategies that eliminates the use of inappropriate discipline or punitive practices, a review of the citations that have been made in the last 6 months. An attendance sheet will be collected at these meetings. Inspection: Complaints- Legal Location. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No ridicule or threaten harm (3270.113(c))

Based on investigation findings, staff #1 has singled children out for ridicule by saying "Stop it you're too old to act like a baby, you're being ridiculous, you're 4." Requirement: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. Correction: Facility persons will not single out a child for ridicule, threaten harm to a child or a child's family and may not specifically aim to degrade a child or child's family. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No harsh language (3270.113(d))

Based on investigation findings, staff #1 has used harsh and demeaning language in the presence of children including calling children spoiled, entitled brats, and telling a child they were acting like a baby. Requirement: A facility person may not use harsh, demeaning or abusive language in the presence of children. Correction: Facility persons will not use harsh, demanding or abusive language in the presence of children. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Restraints prohibited (3270.113(e))

Based on investigation findings, on 4/01/25 staff #1 restrained child #1. While child #1 was in a seated position on the floor, staff #1 stood above them with their hands on the child's shoulders for approximately 2-3 minutes while saying the child was out of control. Requirement: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs. Correction: Facility persons will not restrain a child by using bonds, ties, or straps to restrict a child's movement or by enclosing the child in a confined space, closet, or locked room. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Locked or inaccessible/Toxic plants not permitted (3270.66(a)/3270.66(d))

Observed a golden pothos and philodendron, which were accessible to children, in the Preschool Room. Requirement: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. Toxic plants are not permitted in a child care space. Correction: The Golden pothos and philodendron were removed from the child care facility. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

2 feet apart (3270.106(f))

Observed less than 2 feet of space on three sides of the cots for three of the children who were napping in the Twos 2 Room. Requirement: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use. Correction: The cots were adjusted to meet the regulation of at least 2 feet on 3 sides of each child's cot. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Glass (3270.81)

A visual strip or other visual identification was not placed on the windows in the Twos 1 and Preschool Rooms. Requirement: A visual strip or other visual identification shall be placed on glass located in a traffic area, a child care space or a play space. Correction: Circle dot decals were placed on the twos 1 window and the preschool room door. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

No peeling paint or plaster (3270.77(a))

Observed peeling paint on the wall and around the sink in the bathroom between the Preschool and PreK bathroom. Requirement: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. Correction: The peeling paint on the wall and around the sink in the preschool/pre-k bathroom is temporarily covered and will be painted as of 4/18/25. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Staff evaluations (3270.34(a)(6))

The most recent written evaluations in the files for Staff Person #1 and #3 exceeded 12 months between evaluations. Requirement: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. Correction: Evaluations were completed on the staff prior to the time of the 2025 DHS annual inspections. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Comply with CPSL (3270.32(a))

The most recent mandated reporter trainings in the file for Staff Person #3 exceeded 60 months between trainings. Requirement: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Correction: The staff person listed above has completed their mandated reporter training. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Comply with CPSL/CPSL information (3270.32(a)/3270.192(4))

The most recent FBI clearances in the files for Staff Person #1 and #2 exceeded 60 months between clearances. The most recent State Police, Child Abuse, FBI Clearances and NSOR Certificates in the file for Staff Person #3 exceeded 60 months between clearances. Requirement: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Correction: The staff persons listed above completed their clearances prior to our annual inspection. Staff person 1 obtained her FBI clearance prior to our 2025 DHS annual inspection. Staff person 2 completed her FBI clearance prior to the 2024 annual DHS inspection. Staff Person 3 completed her NSOR clearance prior to the 2025 DHS annual inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Training regarding plan (3270.27(c))

The files for Staff Person #1, 4 and 5 did not include documentation of training in the facility's emergency plan conducted within the past 12 months. Requirement: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. Correction: The Director had the listed staff complete their annual emergency training and sign off on an acknowledgement. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Staff assigned to specific children (3270.113(a)(1))

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside. Requirement: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. Correction: If a teacher is struggling to come in from outside, they will stay on the playground and use their walkie to call for help to prevent situations of children running while other children stay behind. The Director and Assistant Director will provide trainings and discussions at staff meetings on supervision and transition tracking procedures/policies to ensure compliance. The Director and Assistant Director will also routinely check classrooms to ensure all children are supervised and the staff member knows the names of the children in their assigned group. Inspection: Complaints- Legal Location. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Supervised at all times (3270.113(a))

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside. Requirement: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Correction: If a teacher is struggling to come in from outside, they will stay on the playground and use their walkie to call for help to prevent situations of children running while other children stay behind. In addition, the Director and Assistant Director will provide trainings and discussions at staff meetings on supervision procedures/policies and coaching on successful transitions. Staff meetings are held on the third Thursday of every month and discussions will be held twice a year. Inspection: Complaints- Legal Location. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Similar Age Level (3270.51)

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside. Requirement: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. Correction: If a teacher is struggling to come in from outside, they will stay on the playground and use their walkie to call for help to prevent situations of children running while other children stay behind. Inspection: Complaints- Legal Location. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).