Collierville Christian Academy

1240-04-01-.22 Specific Requirements for Child Care Centers

During an unannounced visit on May 13, 2026, the Licensing Consultant observed one educator and seven children in the one-year-old classroom. The classroom was out of compliance with the required adult-to-child ratio. — Visit: Complaint Investigation,Technical Assistance — Action taken: The director will ensure that proper classroom ratios are maintained at all times to prevent this violation from recurring.

1240-04-01-.09 Incident Reporting

During an unannounced visit for a complaint investigation on 5/13/2026, the licensing consultant confirmed that an incident was investigated, but no incident report was completed. — Visit: Complaint Investigation,Technical Assistance — Action taken: The director will ensure that an incident report is completed and properly documented for any incident occurring within the center.

1240-04-01-.11 Supervision

During an unannounced visit on April 1, 2026, the licensing consultant confirmed that a child was left unattended in a classroom for approximately one minute. — Visit: Complaint Investigation,QRIS Monitoring visit,Technical Assistance — Action taken: The educator received training on the importance of maintaining effective supervision at all times and ensuring that all children are accounted for during transitions through the use of the name-to-face roll call form.

1240-04-01-.11 Supervision

During an unannounced visit on April 1, 2026, the licensing consultant confirmed that the educator did not use a name-to-face roll call when transitioning the children from the classroom. — Visit: Complaint Investigation,QRIS Monitoring visit,Technical Assistance — Action taken: The educator will receive training from CCR&R on effective supervision practices and the proper use of the face-to-roll-call form. The director will ensure that face-to-name sheets are completed consistently and will provide ongoing support to the educator during outdoor transitions.

1240-04-01-.09 Incident Reporting

LC conducted a unannounced visit on 05/22/2025 to investigate an incident/injury report. During the visit, LC viewed the file of the child mentioned in the incident. While viewing the file, there was no incident report in the file. LC asked the assistant director for the incident report and it was immediately provided to the LC. The incident report was complete, signed and dated by the parent with the date of the incident. However, the report was not in the file. — Visit: Incident or Injury Investigation,Technical Assistance — Action taken: The provider will ensure that all required documents are filed immediately.

1240-04-01-.11 Supervision

Licensing Consultant (LC) conducted an unannounced visit on May 22, 2025, to investigate an incident/injury report. During the investigation, the LC interviewed the educator, Assistant Director, and staff knowledgeable of the incident.During the interview, the educator reported that she lined the children to go outside and conducted the face to name. She reported that she conducted another face to name once the children were in the hall and counted 12 children. She stated that the child (in the incident), was 3rd in line. The educator stated that once they got to the stop sign in the hall at the door, she conducted another face to name count and counted 12 children. The educator reported that once she got on the playground, she conducted another face to name count and counted 11 children. She reported that she turned around and before entering the building she counted 11 children again. She stated that once she entered the building, she noticed the child being held by another teacher and crying. She stated that she immediately consoled him and had a conversation with him. She stated that she asked the child when he got out of line, and she stated that she children were saying he stopped and was tying his shoe. LC asked the educator is she did an incident report and notified the parents, and she stated that the parents were notified. However, she stated that she did not do an incident report the assistant director completed the incident report — Visit: Incident or Injury Investigation,Technical Assistance — Action taken: The provider has implemented additional measures for educators to ensure that face to name procedures are done correctly. Additional training has taken place and additional trining from CCR&R has been requested for all staff.

1240-04-01-.14 Equipment for Children

While conducting an unannounced visit due to a child incurring an injury due to a fall from a high chair, LC discovered that the high chairs were faulty which is why the child fell out of the high chair. — Visit: Incident or Injury Investigation,Technical Assistance — Action taken: N/A

1240-04-01-.11 Supervision

The Licensing Consultant (LC) conducted an unannounced visit on February 4, 2025 to investigate an incident/injury report. During the investigation, LC interviewed the educator in the Toddlers (1-year olds) classroom who was indicated in the incident report. During the interview, the educator reported that she accidentally left a 1-year old child unattended in the classroom when she took her class outside for outdoor play. The educator reported that she called the roll and did a face to name check. However, while she was leading the children outside, the child "stopped in his tracks" while they continued outside. The educator reported that another educator noticed the child in the classroom and brought the child to her. The educator stated that the child was in the classroom about 2 minutes before being brought to her. — Visit: Incident or Injury Investigation,Technical Assistance — Action taken: All staff have been re-trained on supervision and transitioning using face to name sheets. Measures have been put in place to remind educators to complete face to name checks and roll call.