Heartland Educational Group, Inc

44. Personnel Records CCF Handbook, Section 7.4 CCF Handbook, Section 7.4 (Form DEL-SR-6200A) (44-03)

The child care personnel record did not include a signed statement regarding any work in a center that had been subject to negative licensing action or the subject of disciplinary action while employed. s.402.3055(1)(b), F.S. and Section 7.4, A (Section 2.1 Health and Safety, Page 3) Record Keeping [SR] Comments: At the time of the inspection, the licensing specialist reviewed all 4 staff files and determined the staff listed on the supplemental did not have a Supplement to the Child Care Facility form in their file. The staff signed one while the licensing specialist was present placing the facility back into compliance for this standard. Compliance Comments Technical assistance specific to this standard is notated on the supplemental. 45. Background Screening Documents CCF Handbook, Section 7.4.1 CCF Handbook, Section 7.4.1 (Form DEL-SR-6200A) Compliance Due: Completed at time of inspection Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

35. (35-12)

The facility does not have documentation for all child care personnel on required annual refresher education of the facilitys exposure plan. CCF Handbook, Section 6 (Section 2.1 Health and Safety, Page 3) Health Requirements [SR] Comments: At the time of the inspection, the licensing specialist reviewed all staff files and observed the staff listed on the supplemental did not have documentation of training on the facilitys exposure plan. (missing from file). Technical assistance was given to the provider to review with the staff and document the training prior to the due date. Lastly, the provider was reminded that a refresher education of the facilitys exposure plan must be conducted with all staff annually. 36. CPR Requirements CCF Handbook, Section 4.2.4 CCF Handbook, Section 4.2.4 (Form DEL-SR-6200A) Compliance 37. First Aid Requirements CCF Handbook, Section 4.2.4 and 6.2 CCF Handbook, Section 4.2.4 and 6.2 (Form DEL-SR-6200A) Compliance 38. Emergency Telephone Numbers CCF Handbook, Section 6.3 CCF Handbook, Section 6.3 (Form DEL-SR-6200A) Compliance 39. Accident/ Incident Notification and Documentation CCF Handbook, Section 6.3 & 6.4 CCF Handbook, Section 6.3 & 6.4 (Form DEL-SR-6200A) Compliance Not Applicable Comments At the time of the inspection, the provider stated they do not dispense medication to children, including diaper rash cream, sunscreen, insect repellant or any life- sustaining medications such as inhalers, epi pens, etc. No medication was observed. Due: 6/19/2026 Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

28. (28-02)

Bottles and/or sippy cups brought from home were not labeled with childs first and last name. CCF Handbook, Section 3.9.5, B (Section 2.1 Health and Safety, Page 3) Food and Nutrition [SR] Comments: At the time of the inspection, the licensing specialist observed sippy cups and bottles that were not labeled with the childs first and last name. (only first name & first initial). Technical assistance was given to the provider as a reminder that all bottles, sippy cups, etc. must be labeled with the childs first and last name. SANITATION AND EQUIPMENT 29. Health and Sanitation CCF Handbook, Section 3.6, 3.9, and 3.10 CCF Handbook, Section 3.6, 3.9, and 3.10 (Form DEL-SR-6200A) Compliance Due: 6/19/2026 Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

26. (26-01)

The facility's menu was not [ was not posted at the beginning of each week in an easily seen place, was not dated]. CCF Handbook, Section 3.9.3, H (Section 2.1 Health and Safety, Page 3) Food and Nutrition [SR] Comments: At the time of the inspection, the licensing specialist reviewed the facilitys menu and observed it was dated for the week of 1/5/2026. Technical assistance was given to the provider to update the menu prior to the due date and also post near the entrance door. Provider was also reminded that the menu must be planned, written, dated, and posted at the beginning of each week in an easily seen place, accessible to the parents/guardians and any substitutions must be noted. Not Applicable Comments At the time of the inspection, the provider stated that all children receive a meal and snack from the facility and do not order food from any outside source including pizza. 27. Catered Food and Food Provided by Outside Sources CCF Handbook, Section 7 & Section 3.9.3 CCF Handbook, Section 7 & Section 3.9.3 (Form DEL-SR-6200A) Not Applicable 28. Bottles, Breastmilk, Formula and Infant Food CCF Handbook, Section 3.9 CCF Handbook, Section 3.9 (Form DEL-SR-6200A) Noncompliance Due: 6/19/2026 Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

14. (14-02)

All reading, painting and other close work areas did not have lighting equivalent to 50 foot candles on the work surface. CCF Handbook, Section 3.3.1, B (Section 2.1 Health and Safety, Page 3) Physical Environment [SR] Comments: At the time of the inspection, the licensing specialist observed the right-side classroom had lighting over the reading/homework/painting or other close work areas that measured 30.3-foot candles. (fixtures and bulbs out). Technical assistance was given to the provider to update the lighting with brighter bulbs, add additional lighting and replace the bulbs to ensure the areas measure a minimum of 50-foot candles prior to the due date. 15. Licensed Capacity CCF Handbook , Section 3.4 CCF Handbook , Section 3.4 (Form DEL-SR-6200A) Compliance Due: 6/19/2026 Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

14. (14-01)

All rooms did not have sufficient lighting equivalent to 20 foot candles at three feet from the floor. CCF Handbook, Section 3.3.1, A (Section 2.1 Health and Safety, Page 3) Physical Environment [SR] Comments: At the time of the inspection, the lighting throughout the facility was checked. The right-side classroom measured 9.67-foot candles (light fixtures out or bulbs out) and the office measured 5.55-foot candles. Technical assistance was given to the provider to repair/replace the light bulbs/fixtures to ensure the lighting measures a minimum of 20-foot candles prior to the due date. Due: 6/19/2026 Source: FL DCF CARES inspection 2026-05-20. View official inspection document (report ef740fef-e129-4b07-a21e-292bc58f34b4)

45. Background Screening Documents CCF Handbook, Section 7.4.1 (45-07)

Background screening was not completed: [ every five years after the initial screening.] CCF Handbook, Section 5.2 Record Keeping [SR] Comments: At the time of the inspection, the licensing specialist reviewed all staff files & observed the staff listed on the supplemental did not have a cleared background screening after the initial screening. The screening stated agency review required. Technical assistance was given to the provider to initiate a resubmission through the Clearinghouse prior to the due date. Due: 1/31/2026 Source: FL DCF CARES inspection 2026-01-21. View official inspection document (report 8d238fc2-dc00-4285-85d5-8ca5015f7e38)

33. Training Requirements CCF Handbook, Section 4 (33-08)

Documentation of in-service training was not recorded on CF-FSP Form 5268, Child Care In-service Training Record. CCF Handbook, Section 4.2.7, B [SR] Comments: At the time of the inspection, the licensing specialist reviewed all staff files and determined that the staff listed on the supplemental had completed sufficient in-service training for 2024 -2025, but was not documented on the in-service log, form CF-FSP 5268. The staff completed the log while the licensing specialist was still present placing the facility back into compliance for this standard. Due: Completed at time of inspection Source: FL DCF CARES inspection 2025-09-30. View official inspection document (report be95a81b-bcbd-4144-81a5-45a0a65ae2ed)

23. Fire Drills & Emergency Preparedness CCF Handbook, Section 3.8 (23-09)

The facility did not maintain fire drill records for the months of operation for a minimum of 12 months from the date of the fire drill. CCF Handbook, Section 3.8.4, C Physical Environment [SR] Comments: At the time of the inspection, the provider was unable to locate the facility's fire drill log. Technical assistance was given to the provider to begin a new log starting this month going forward and was reminded the log must be retained and available for review for a minimum of 12 months. The fire extinguisher(s) were last tagged in May 2025. A fire drill was conducted with the licensing specialist using the fire panel, which sounded the alarm. A blank fire drill log was emailed to the provider on today's date. FOOD AND NUTRITION Due: 10/29/2025 Source: FL DCF CARES inspection 2025-09-30. View official inspection document (report be95a81b-bcbd-4144-81a5-45a0a65ae2ed)

33. Training Requirements CCF Handbook, Section 4 (33-07)

Child care personnel, including volunteers who work 10 hours or more per month did not complete the required in-service training during the states fiscal year beginning July 1 and ending June 30. CCF Handbook, Section 4.2.7 Training [SR] Comments: At the time of the inspection, the licensing specialist reviewed all staff files and observed the staff listed on the supplemental did not have documentation of completing the required 10-hour annual in-service training hours for the fiscal year 2024 - 2025. Technical assistance was given to the provider to have the staff complete prior to the due date and log on the in-service form. Lastly, technical assistance was given to the provider that these hours cannot be used towards this years' in-service hours. Due: 10/29/2025 Source: FL DCF CARES inspection 2025-09-30. View official inspection document (report be95a81b-bcbd-4144-81a5-45a0a65ae2ed)

36. CPR Requirements CCF Handbook, Section 4.2.4 (36-04)

The online CPR training did not include an on-site instructor-based skills assessment and is invalid for the individual. CCF Handbook, Section 4.2.4, E Health Requirements [SR] Comments: At the time of the reinspection, per a discussion with the provider, none of the staff have current and valid CPR to date of this reinspection. Technical assistance was given to the provider to have a sufficient number of staff complete the training prior to the due date. 37. First Aid Requirements CCF Handbook, Section 4.2.4 and 6.2 Not Monitored 38. Emergency Telephone Numbers CCF Handbook, Section 6.3 Not Monitored 39. Accident/ Incident Notification and Documentation CCF Handbook, Section 6.3 & 6.4 Not Monitored 40. Medication CCF Handbook, Section 6.5 Not Monitored RECORD KEEPING 41. Immunization Records CCF Handbook, Section 7.1 Not Monitored 42. Student Health and Records CCF Handbook, Section 7.2 Not Monitored 43. Enrollment Information CCF Handbook, Section 7.3 & s. 402.3054(2), F.S. Not Monitored 44. Personnel Records CCF Handbook, Section 7.4 Not Monitored 45. Background Screening Documents CCF Handbook, Section 7.4.1 Not Monitored 46. Daily Attendance CCF Handbook, Section 7.5 Not Monitored ENFORCEMENT 47. Access/Child Safety CCF Handbook, Section 8 Not Monitored Owner/Director/Staff Responsible Comments na Counselor Comments A copy of the reinspection was emailed to the provider on today's date for reviewsignature. Source: FL DCF CARES inspection 2025-06-03. View official inspection document (report 17cf0b55-56f2-41fe-916f-0efbf0f9849e)

41. (41-02)

The Florida Certificate of immunization was not acceptable in that: [ The form was not current (expired)]. CCF Handbook, Section 7.1 (Section 2.1 Health and Safety, Page 3) Record Keeping [SR] Comments: At the time of the inspection, the licensing specialist observed the child listed on the supplemental had expired an immunization record in their file. Technical assistance was given to the provider to obtain a current form from the parent/guardian prior to the due date. Compliance Comments At the time of the inspection, the provider stated there were 13 children enrolled, and 7 children's files A - L were reviewed and found to be in compliance. 42. Student Health and Records CCF Handbook, Section 7.2 CCF Handbook, Section 7.2 (Form DEL-SR-6200A) Compliance Compliance Comments At the time of the inspection, the provider stated there were 13 children enrolled, and 7 children's files A - L were reviewed and found to be in compliance. 43. Enrollment Information CCF Handbook, Section 7.3 & s. 402.3054(2), F.S. CCF Handbook, Section 7.3 & s. 402.3054(2), F.S. (Form DEL-SR-6200A) Compliance Compliance Comments At the time of the inspection, the licensing specialist reviewed all 4 staff files and found to be in compliance. Source: FL DCF CARES inspection 2025-05-21. View official inspection document (report 3dc350cd-d1a6-4026-9259-f81f26c7a74f)

36. (36-04)

The online CPR training did not include an on-site instructor-based skills assessment and is invalid for the individual. CCF Handbook, Section 4.2.4, E (Section 2.1 Health and Safety, Page 3) Health Requirements [SR] Comments: At the time of the reinspection, the licensing specialist observed no staff was onsite with current CPR. The staff took an online CPR course which is not one of the Department's approved instructors. Technical assistance was given to the provider that for 0 -25 staff, a minimum of 3 staff must be on hand and in direct supervision of the children with valid CPR while children are in care and to have sufficient number of staff complete the training prior to the due date to ensure compliance at all times children are in care. Source: FL DCF CARES inspection 2025-05-21. View official inspection document (report 3dc350cd-d1a6-4026-9259-f81f26c7a74f)

23. (23-02)

The facility did not have a current and approved annual fire safety inspection by the local fire authority. CCF Handbook, Section 3.8.2, A (Section 2.1 - Health and Safety, Page 3) Physical Environment [SR] Comments: At the time of the inspection, the facility failed to have the annual fire inspection completed on or before last year's date. The current year was completed on 4/22/25 and the prior year was completed on 4/10/24. Technical assistance was given to the provider as a reminder that an approved fire inspection must be completed on or before the prior year's date. The last fire drill was conducted on 4/25/25 and emergency preparedness drills were conducted on 4/21/25 (weather & lockdown). Technical assistance was given to the provider that emergency drills should not be conducted on the same day. The fire extinguisher(s) were last tagged in May 2024. Provider is aware the fire extinguishers need to be serviced-tagged prior to the end of this month. A fire drill was conducted with the licensing specialist using the fire panel, which sounded the alarm. FOOD AND NUTRITION 24. Food Preparation Area CCF Handbook, Section 3.9 CCF Handbook, Section 3.9 (Form DEL-SR-6200A) Compliance Source: FL DCF CARES inspection 2025-05-21. View official inspection document (report 3dc350cd-d1a6-4026-9259-f81f26c7a74f)

33. Training Requirements CCF Handbook, Section 4 CCF Handbook, Section 4 (Form DEL-SR-6200A) (33-17)

Child care personnel who completed ELFL health and safety modules did not complete additional DEL-approved health and safety training by required date. (Section 3.2.A.2.a. and 3.2.C Training Requirements, Page 7) [SR] Comments: At the time of the inspection, the licensing specialist reviewed all staff files and determined that the staff listed on the supplemental did not complete 1 of the 2 additional new required pre-service classes that was due to be completed by June 30, 2024. Technical assistance was given to the provider to have the staff start/complete prior to the due date. Source: FL DCF CARES inspection 2024-09-25. View official inspection document (report f5ce9258-059e-4176-89b0-0510cd7598c3)

43. (43-02)

The facility did not have a fully-completed enrollment form (CF-FSP Form 5219) or equivalent form for the child(ren) in care. CCF Handbook, Section 7.3 (Section 2.1 Health and Safety, Page 3) Record Keeping [SR] Comments: At the time of the inspection, the licensing specialist reviewed all children's files and observed the children listed on the supplemental were missing enrollment dates on their enrollment application. The provider updated the forms while the licensing specialist was present placing the facility back into compliance for this standard. Compliance Comments At the time of the inspection, the licensing specialist reviewed all 4 staff files and found to be in compliance. Source: FL DCF CARES inspection 2024-09-25. View official inspection document (report f5ce9258-059e-4176-89b0-0510cd7598c3)

42. (42-02)

The Student Health Examination or equivalent health statement was not acceptable in that: [ It was not current (over two years old)]. CCF Handbook, Section 7.2 (Section 2.1 Health and Safety, Page 3) Record Keeping [SR] Comments: At the time of the inspection, the provider stated there were 9 children enrolled and all 9 children's files were reviewed. The child listed on the supplemental had an expired health record in their file. Technical assistance was given to the provider to obtain a current form from the parent/guardian prior to the due date. 43. Enrollment Information CCF Handbook, Section 7.3 & s. 402.3054(2), F.S. CCF Handbook, Section 7.3 & s. 402.3054(2), F.S. (Form DEL-SR-6200A) Noncompliance Source: FL DCF CARES inspection 2024-09-25. View official inspection document (report f5ce9258-059e-4176-89b0-0510cd7598c3)

26. (26-01)

The facility's menu was not [ was not planned, was not dated]. CCF Handbook, Section 3.9.3, H (Section 2.1 Health and Safety, Page 3) Food and Nutrition [SR] Comments: At the time of the inspection, the licensing specialist reviewed the facility's menu and observed there were multiple menus posted throughout the facility. Some were dated was dated for the week of 7/8/24 - 7/12/24 and others were dated for the week of 8/19/24 - 8/23/24. The provider posted an updated menu while the licensing specialist was present placing the facility back into compliance for this standard. Technical assistance was given to the provider as a reminder that that the menu must be planned, written, dated, and posted at the beginning of each week in an easily seen place, accessible to the parents/guardians and any substitutions must be noted. Not Applicable Comments At the time of the inspection, the provider stated that all children receive a meal from the child care facility and do not order food from any outside source including pizza. 27. Catered Food and Food Provided by Outside Sources CCF Handbook, Section 7 & Section 3.9.3 CCF Handbook, Section 7 & Section 3.9.3 (Form DEL-SR-6200A) Not Applicable 28. Bottles, Breastmilk, Formula and Infant Food CCF Handbook, Section 3.9 CCF Handbook, Section 3.9 (Form DEL-SR-6200A) Compliance SANITATION AND EQUIPMENT 29. Health and Sanitation CCF Handbook, Section 3.6, 3.9, and 3.10 CCF Handbook, Section 3.6, 3.9, and 3.10 (Form DEL-SR-6200A) Compliance Source: FL DCF CARES inspection 2024-09-25. View official inspection document (report f5ce9258-059e-4176-89b0-0510cd7598c3)