HEART OF THE NORTH LEARNING CENTER LLC

Parent Notification - Injury, Consumption Of Allergen, Incorrect Medication (251.04(4)(a)2.c.)

Upon a review of the medical log book, it was discovered that there were four incidents since April 2026 where children received head injuries while in care of the center and parents were not immediately notified as is required by rule. These head injuries occurred on 4/10/26, 5/18/26, 5/20/26, and 5/29/26. Rule 251.04(4)(a)2.c. (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Staff Record - Days & Hours Worked (251.05(2)(a)6.)

Staff are not documenting the days and hours worked, and in which classroom when they are counted in ratio. During the monitoring visit, it was observed that staff are signing in to the center upon arrival, but are not documenting the days and hours in which classroom(s) they are providing care in. Rule 251.05(2)(a)6. (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Access To Materials Potentially Harmful To Children (251.06(2)(d))

It was observed during the monitoring visit that 2 cords are hanging over a crib where children are placed to sleep in the Infant Nap Room, and were positioned in a way where they could be accessible to children. It was also observed that the curtain rod was detached from the wall, and the curtain was hanging over the edge of a crib in way that could be accessible to children and potentially harmful if pulled down by a child. Rule 251.06(2)(d) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Exits & Passageways - Unobstructed, Minimum Width (251.06(4)(d))

It was observed during the monitoring visit that plastic crates containing children's water bottles were stacked in front of the back door for approximately one hour before being taken outside with a group of children. When staff were asked, it was discovered that there was not a dedicated storage area other than in front of the door in which these crates are typically stored. Rule requires that all exits and passageways shall remain unobstructed by furniture or other objects. Rule 251.06(4)(d) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Naps Or Rest Periods - Sleeping Surfaces - Children Under 1 (251.07(4)(c))

Rule requires that all sleeping surfaces for children under one year of age shall be placed either at least 2 feet apart, or end-to-end with a solid partition separating them. It was observed during the monitoring visit that several cribs in the Infant Nap Room were placed end-to-end, but did not have a solid partition to completely separate the sleeping surfaces. Rule 251.07(4)(c) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Staff Record - Registry Certificate (251.05(2)(a)4.a.)

Staff A has worked at the center for more than 6 months and was missing a certificate from The Registry nor does she have a record of her educational qualifications to document that the person is qualified as a teacher. The staff was in sole supervision of children, which requires documentation of meeting all teacher requirements. Rule 251.05(2)(a)4.a. (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Staff Record - Continuing Education (251.05(2)(a)7.)

Contrary to rule, Staff A, C, D, E, F, and G did not have documentation of continuing education hours to meet the yearly requirement of 15 hours needed in 2024. Rule 251.05(2)(a)7. (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Supervision - Teacher Per Group Of Children (251.055(1)(b))

Children in the infant room did not have a teacher providing supervision on 7/24/25 when one assistant teacher (Staff F) and one staff with an inaccessible file (Staff H) were providing sole supervision to this group of children. Upon discovery by licensing specialists, a qualified teacher in the building was asked to replace Staff H in this room. Rule 251.055(1)(b) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Child Tracking Procedure (251.055(1)(f))

On 7/24/2025, center tracking procedure was not followed when Staff A was unaware of the number of children that she had in care on the outdoor playground. When asked how many children she had in care by licensing specialists, the staff stated that she had 8 children, when there were 13 children in her care. Rule 251.055(1)(f) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).

Mixed Age Group Of Children Over Age 2 - Group Size (251.055(2)(e))

Staff-to-child ratio was not met on 7/24/2025. According to DCF 251.055(2)(e), the number of children in a group may not exceed the maximum number of children that can be cared for by 2 staff members. Staff-to Child ratios were not adjusted on a prorata basis as determined by the staff-to-child formula in the 2y+ room during the monitoring visit. There was one qualified teacher for 27 children, with the numerical weight of the group being 2.604, requiring an additional qualified teacher per group of children. 3 children were sent home, however the numerical weight was still too high at 2.26. Rule 251.055(2)(e) (View official inspection document). Source: Wisconsin DCF Child Care Finder (childcarefinder.wisconsin.gov).