Krayola Learning Academy, Inc.

1240-04-01-.03 Requirements for Licensure as a Child Care Agency

The provider failed to utilize the provider portal to submit information required in a timley manor to maintain the provider record and compliance with these requirements. — Visit: Safety Plan Monitoring,Follow-up visit,Technical Assistance — Action taken: The Annual Report has been submitted, and the agency director confirmed she understood the importance of starting the Annual Report earlier, so there will be no delay in the future

1240-04-01-.06 Staff

An educator did not have current CPR and First Aid training certificate on file. — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency will ensure that all required training has been completed and is visible to agency administrators. We will also understand that they must check TNPAL more frequently to confirm that all records remain current and up to date.

1240-04-01-.07 Criminal Background Check and State Registry/Records Review Procedures

An educator was present at the agency without a completed background check and without an approved "OK to Work" letter. They had not completed the fingerprinting process, as required out-of-state clearance has not been received. — Visit: Complaint Investigation,Technical Assistance — Action taken: The employee was sent home, and her fingerprints were rescheduled. The director confirmed they will make sure that all fingerprint clearance letters are received before any employee is allowed to start working.

1240-04-01-.11 Supervision

An educator was observed leaving the classroom to use the restroom without ensuring appropriate staff coverage. The classroom hallway door was left open, and children were left unattended for approximately one (1) to one and one-half (1.5) minutes. — Visit: Complaint Investigation,Technical Assistance — Action taken: Administration reviewed the supervision requirements with the educator and explained that any future incidents may result in suspension as a disciplinary action.

1240-04-01-.12 Health and Safety

Hand sanitizer and nail polish remover were not securely stored in the infant room — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The administrative staff will ensure that all staff are aware of what should be secured and out of reach of children.

1240-04-01-.06 Staff

TNPAL shows multiple educators that did not complete their required training during the last QRIS and CCDBG cycle that ended on September 30, 2025 — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The agency was reminded of the training time frames and will complete any missing training.

1240-04-01-.22 Specific Requirements for Child Care Centers

The combined toddler and two-year-old classroom was over ratio by one child. the ratio was 1:7, and the allowed ratio is 1:6 — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The agency put the child in the correct age group and will monitor the classrooms hourly to ensure that the classrooms stay within the correct ratios.

1240-04-01-.16 Physical Facilities

The agency's HVAC was not working, and the indoor indoor temp was above 78 degrees — Visit: Complaint Investigation — Action taken: The AC units have been replaced with new ones.

1240-04-01-.16 Physical Facilities

Portable heaters were being used in the agency — Visit: Complaint Investigation,Follow-up visit — Action taken: N/A

1240-04-01-.16 Physical Facilities

The agencys indoor tempratures had exceeded 78°F — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency's indoor temperatures exceeded 78°F and the children were not dismissed