PRO RE BONA Early Learning Center

1240-04-01-.16 Physical Facilities

All heavy equipment (bookcases, play kitchens, etc) must be secured to the floor or wall to prevent tipping. — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The agency ensured that all bookcases and heavy equipment were secured to prevent tipping. The agency also added this item to the monthly environmental checklist completed internally.

1240-04-01-.09 Incident Reporting

On 1/14/2026, LC Charlotte Spells conducted an unannounced visit to investigate an anonymous complaint. During the investigation and after interviewing each educator present, it was found that on 12/10/2025 director, saw an educator use inappropriate discipline on a child by tapping the child on their bottom area. Director Paula removed the educator from the classroom, and they were terminated the same day of the incident. The incident was documented for the provider's records but was not reported to DHS or DCS. The parent of the child involved was notified about the incident, but an incident report was not provided or signed by the parent. Because inappropriate discipline by an educator was not reported to DHS and DCS, the provider did not properly report suspected child abuse. — Visit: Complaint Investigation — Action taken: The Director followed up with the parent to obtain a signature on the accident/injury report. The completed report is on file in the child's record. The director, Paula Boynton, will complete the required child abuse reporting training through Pro Solutions and attend an in-person training with CCR&R on January 27, 2026. These trainings are being completed to ensure her understanding of and compliance with all applicable licensing rules and regulations.

1240-04-01-.15 Program Language and Literacy Development

On 1/14/2026, LC Charlotte Spells conducted an unannounced visit to investigate an anonymous complaint. During the investigation and after interviewing each educator present, it was found that on 12/10/2025 director, saw an educator, use inappropriate discipline on a child by tapping the child on their bottom area. The director removed the educator from the classroom, and they were terminated the same day of the incident. The educator did not use proper behavior management and discipline. Spanking and all types of corporal punishment is prohibited at all times. — Visit: Complaint Investigation — Action taken: Melissa Fienga was immediately removed from the classroom and terminated. The director, Paula Boynton, spoke with the child's mother the same day, completed an incident/accident report on 1/14/26, and reviewed it with her. The parent signed the report acknowledging receipt and discussion of the incident. A mandatory training focused on licensing compliance is scheduled with CCR&R on January 27, 2026, for all staff.

1240-04-01-.11 Supervision

Mealtime Supervision Plans are not being followed in two classrooms during lunchtime. — Visit: Complaint Investigation,Technical Assistance,Follow-up visit — Action taken: The agency corrected the violation with the following action(s): 1. All Educators have been retrained on Mealtime Supervision requirements. 2. Each classroom will have a supply cart to utilize during mealtimes to prevent potential distracting scenarios during supervision.

1240-04-01-.11 Supervision

The director reported that they do not have a playground supervision plan for the front playground. — Visit: Follow-up visit — Action taken: The agency corrected the violation by closing the front playground area. The agency will continue to utilize the large main playground area at the rear of the building.

1240-04-01-.11 Supervision

During today's visit, the four year old classroom was observed transitioning from the classroom to the playground. The educators did not do a face to name roll call or count when the children got to the playground. The class came back inside briefly. The educators did not do a face to name roll call when they arrived at the front lobby and when returning back to the playground. — Visit: Follow-up visit — Action taken: The agency corrected the violation with the following action(s): 1. Retrained all Educators on the face-to-name roll call procedure.

1240-04-01-.11 Supervision

A child was getting up from the table in the classroom with food in their mouth. The educators were unaware and the Mealtime Supervision Plan was not followed. — Visit: Follow-up visit — Action taken: The agency corrected the violation with the following action(s): 1. Retraining all educators on Mealtime Supervision requirements. 2. Creating a supply cart for each classroom to utilize during mealtimes in order to prevent potential distracting scenarios.

1240-04-01-.11 Supervision

On 9/10/24, the children were playing on the front playground. The playground is L-shaped. A three year old child walked through an unlatched gate. The child was not in direct sight or sound of the educators. The agency received a call from a business across the street about a child who was unsupervised. The gate to the main road was open when the supervision lapse occurred. — Visit: Follow-up visit — Action taken: The agency corrected the violation with the following action(s): 1. Adjusted the gate closure system to ensure safety. 2. Discontinued using the playground at the front area of the building.

1240-04-01-.16 Physical Facilities

The front door of the agency building was not secured to prevent unannounced guests from entering the building. — Visit: Follow-up visit — Action taken: The agency corrected the violation with the following action(s): 1. All Educators were retrained about the importance of building safety. 2. An employee will be available to answer the door for guests during hours of operation.

1240-04-01-.15 Program Language and Literacy Development

On 9/16/2024, an educator in the 2 year-old classroom gave the appearance of placing 2 children in time-out during naptime. The 2 children were sitting in chairs crying. The educator denied having the children placed in time-out and gave the children a quiet activity to engage in while the other children slept. — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: N/A

1240-04-01-.15 Program Language and Literacy Development

On 9/16/2024, an educator in the 2 year-old classroom gave the appearance of placing 2 children in time-out during naptime. The 2 children were sitting in chairs crying. The educator denied having the children placed in time-out and gave the children a quiet activity to engage in while the other children slept. — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The agency corrected the violation with the following action(s): 1. Retraining of appropriate Naptime Supervision procedures.