Knowledge Universe Education LLC.

1240-04-01-.11 Supervision

Sign in/out sheets were not observed to be completed daily for each child by the parents/guardians. — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: Agency has created new sign in/out logs to include all components. Procedures have been updated to ensure compliance.

1240-04-01-.11 Supervision

Touch checks were not performed every fifteen minutes in the Infant B room. — Visit: Incident or Injury Investigation,QRIS Monitoring visit,Technical Assistance — Action taken: The infant educators within the agency completed trainings regarding safe sleep procedures. Logs to record sleep checks have been implemented to ensure compliance with Licensure Rules and Regulations.

1240-04-01-.11 Supervision

Children were left unattended in the agency. — Visit: Incident or Injury Investigation,Technical Assistance,Other — Action taken: Agency will complete training to ensure children are not left unattended. The educators involved in the incident have been terminated.

1240-04-01-.11 Supervision

An infant was wearing a bib while in the crib. — Visit: Other,Technical Assistance — Action taken: Action was corrected on site by the educator. Training will be conducted to ensure infant care rules and regulations are being followed.

1240-04-01-.22 Specific Requirements for Child Care Centers

An infant was dropped off after the infant classroom was already at maximum group size. — Visit: Notice of Probation Served,Technical Assistance — Action taken: The adult:child ratios and maximum group size was corrected on site, and all staff received training. The agency will not accept children into the classroom if the adult:child ratio will not allow. The agency will advise parents to wait until another educator arrives.

1240-04-01-.06 Staff

A signed agency policy from the staff file was not available at the time of the visit. — Visit: Safety Plan Monitoring,Technical Assistance — Action taken: Director reviewed all previously employed staff to ensure all required documentation was signed in the files.

1240-04-01-.13 Food and Food Service

Food was given as a reward in the Discovery Preschool classroom. — Visit: Safety Plan Monitoring,Technical Assistance — Action taken: The educator received coaching and a write-up regarding food as a reward.

1240-04-01-.15 Program Language and Literacy Development

Time out was used with children under the age of 36 months. — Visit: Safety Plan Monitoring,Technical Assistance — Action taken: The educator received a write up and coaching on time-out requirements. The agency is participating in appropriate discipline training.

1240-04-01-.08 Record Keeping

Records were not readily available for one educator. — Visit: Safety Plan Monitoring,Technical Assistance — Action taken: The director is now utilizing a checklist for staff file requirements. The educator was required to return all missing documents to the director on the same day.

1240-04-01-.15 Program Language and Literacy Development

In the Toddler B classroom (ages 14m-23m), children were watching a video on a tablet. — Visit: Safety Plan Monitoring,Technical Assistance — Action taken: Tablets were removed from the classroom. The educator received a write-up, and the agency will complete training on screen time regulations.

1240-04-01-.15 Program Language and Literacy Development

An educator used inappropriate discipline when redirecting a child to return to the line for transitioning outside. — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency will complete training in appropriate discipline and behavior management techniques. A safety plan has been put into effect.

1240-04-01-.13 Food and Food Service

A toddler was seen eating breakfast at the table with no educator supervising. — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency will complete training in meal-time supervision requirements. Management will conduct fidelity checks to ensure all educators are conducting meal-time supervision in accordance to the agency's policies.

1240-04-01-.06 Staff

When an incident of child abuse occurred, management did not take proper steps to keep children safe and kept an aggressive educator employed. — Visit: Complaint Investigation,Technical Assistance — Action taken: Management will complete training on incident reporting to DHS and child abuse reporting to DCS to ensure all licensing rules and regulations are met.

1240-04-01-.10 Duty to Report Child Abuse and Neglect

An educator did not report witnessing another educator slapping a child on the arm. — Visit: Complaint Investigation,Technical Assistance — Action taken: Staff will complete training in child abuse reporting to DCS to ensure the safety of all children. Agency reviewed locations of mandated child abuse reporting information.

1240-04-01-.09 Incident Reporting

An incident involving suspeced child abuse was not reported to DHS on the same day it happened. — Visit: Complaint Investigation,Technical Assistance — Action taken: The assistant director will be given access to the DHS licensing portal. Managment will receive training in mandated reporting to DCS and DHS.

1240-04-01-.15 Program Language and Literacy Development

An educator was using potentially shaming, humiliating, frightening, or vertbally abusive language against children. — Visit: Complaint Investigation,Technical Assistance — Action taken: The employee was terminated on 8/29/25. The agency will be completing training on proper behavior management techniques and requirements for reporting to DHS.

1240-04-01-.22 Specific Requirements for Child Care Centers

Two classrooms were not compliant with the required adult:child ratios. — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency will follow the required adult:child ratios at all times.

1240-04-01-.11 Supervision

The meal-time supervision plan was not followed during snacktime as an educator was not present at the table while children were eating. — Visit: Complaint Investigation,Technical Assistance — Action taken: The agency will follow the meal-time supervision plan at all times. Management will assist the educators, when needed, during this high-risk activity.