Lil' Kings and Queens CCC I, LLC

1240-04-01-.16 Physical Facilities

The agency is not maintaining the building in a safe and clean condition as required by Health and Safety standards. LC noted that technical assistance on these issues has been provided during previous visits; however, the concerns remain uncorrected. — Visit: QRIS Monitoring visit,Technical Assistance,Safety Plan Monitoring — Action taken: The agency has reported the maintenance concerns to their maintenance team and designated the repairs as a top priority. To prevent these issues from happening again, the agency will take proactive steps to maintain the building, including contacting maintenance as soon as concerns are identified and monitoring classroom conditions regularly.

1240-04-01-.11 Supervision

The Licensing Consultant observed the classroom during the transition from naptime and noted chaos. Two educators were present. One educator was positioned at the back of the classroom, and the other was at the front. During this time, LC observed a child seated at a table with a bowl. The child retrieved an item from the bowl and placed it in his mouth. He repeated this action and stopped chewing upon noticing the LC. LC approached and asked the child what he was eating. Educators stated that the food had been brought from home. Educators discussed how the child accessed the food and acknowledged that he should have waited for the designated snack time. The bowl was then removed by the educator. — Visit: Technical Assistance,Safety Plan Monitoring — Action taken: Staff will implement a routine check of all children's backpacks each day to ensure that food brought from home is secured and only accessed during designated meal and snack times. Educators will also receive reminders and guidance on maintaining close supervision during transitions to promote safety and orderly procedures.

1240-04-01-.09 Incident Reporting

During the complaint investigation, it was determined that incident reports were not consistently completed in a timely manner. Additionally, not all incidents were communicated to parents on the day they occurred, and some incident reports were not properly filed in the respective child's record as required. — Visit: Technical Assistance,Follow-up visit,Complaint Investigation,Safety Plan Monitoring — Action taken: N/A

1240-04-01-.09 Incident Reporting

A complaint was reported to the DCS hotline, but was not reported to the DHS hotline. All serious incidents should be reported to DHS on the same day of the incident. — Visit: Technical Assistance,Complaint Investigation,Safety Plan Monitoring,Safety Plan Served — Action taken: Additional support staff have been assigned to the classroom, and the physical layout of the room has been rearranged to improve visibility and oversight of all activity centers. Furthermore, staff will be retrained on classroom supervision and management to ensure proper oversight and compliance with reporting requirements.

1240-04-01-.11 Supervision

LC observed an educator using the classroom iPad while all the children were seated at the table eating lunch. — Visit: Technical Assistance,Complaint Investigation,Safety Plan Served — Action taken: The staff will be retrained on proper mealtime supervision, including participation in a high‑risk training with DHS on March 27, 2026, and additional training with CCR&R on April 13, 2026. To prevent future violations, the agency will provide ongoing 1:1 training, coaching, and support to ensure staff consistently implement appropriate mealtime supervision practices.

1240-04-01-.10 Duty to Report Child Abuse and Neglect

The agency self‑reported that a child was left unsupervised in a classroom on 3/20/26. However, the incident was not reported to the Department of Children's Services until 3/23/26. — Visit: Technical Assistance,Complaint Investigation,Safety Plan Served — Action taken: N/A

1240-04-01-.11 Supervision

The agency self‑reported that a child was left unsupervised in a classroom on 3/20/26. — Visit: Technical Assistance,Complaint Investigation,Safety Plan Served — Action taken: N/A

1240-04-01-.06 Staff

Management failed to ensure compliance and proper staff training and understanding in the licensure requirements Duty to Report Child Abuse and Neglect. — Visit: Technical Assistance,Follow-up visit,Complaint Investigation,Safety Plan Served — Action taken: The director received a verbal warning for failing to ensure staff understanding and compliance with the Duty to Report Child Abuse and Neglect requirements. All staff and administrators will complete all required CCR&R trainings to address gaps in knowledge and procedure. Additionally, the director, staff, and administrators will complete DHS High‑Risk training to ensure proper reporting practices are followed moving forward.

1240-04-01-.10 Duty to Report Child Abuse and Neglect

During the complaint investigation, it was determined that the educators failed to make the required report of suspected inappropriate discipline, as mandated under Rule 1240‑04‑01‑.10, Duty to Report Child Abuse and Neglect. The educator did not immediately report a reasonable suspicion of potential abuse or neglect to the Department of Children's Services, local law enforcement, or the juvenile court as required. — Visit: Technical Assistance,Follow-up visit,Complaint Investigation,Safety Plan Served — Action taken: The director received a verbal warning for the failure of educators to make the required report of suspected inappropriate discipline, as mandated under Rule 1240‑04‑01‑.10. All staff will complete all required trainings with CCR&R to address gaps in reporting procedures. Additionally, staff will complete DHS High‑Risk training to ensure proper understanding and compliance with mandated reporting requirements.

1240-04-01-.06 Staff

All training hours that are required within a QRIS year and all training that is required for the Child Care and Development Block Grant were not completed before September 30, 2025. — Visit: QRIS Monitoring visit,Technical Assistance — Action taken: The director will verify that all employees have completed their required training and will implement ongoing monitoring to ensure continued compliance.