FAMILY & FRIENDS CHILDCARE CENTER LLC

HS/GED/Exp, educ., training prior to facility (3270.37(b)(1)/3270.192(2)(ii))

During the inspection on 11/3/2025 the file records for staff person #1 did not include acceptable verification of education prior to service at the facility. Requirement: An aide shall have a high school diploma or a general educational development certificate. A facility person's record shall include verification of child care experience, education and training prior to service at the facility. Correction: To correct this staff person #1 reached out to their high school for a verification of education and graduation letter. The letter was received from their high school on 11/10/25 and sent to our DHS rep for confirmation it was sufficient. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Services proceeded (3270.123(a)(3))

During the inspection on 11/3/25 the file records for child #1,2 and 3 did not have an observation review signed by teacher and parent. Requirement: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). Correction: Provider updated the file records for child #1,2, and 3 to include an observation review signed by parent and teacher. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Name, address, and phone/Age (3270.192(1)/3270.192(2)(i))

During the inspection on 11/3/2025 the file record for facility person #2 did not include the name, address and telephone number of the facility person. The file record for facility person # 2 did not include verification of age. Requirement: A facility person's record shall include the name, address and telephone number of the facility person. A facility person's record shall include verification of age. Correction: Provider updated the file record for facility person #2 to include the name, address and telephone number of the facility person during the inspection. Provider updated the file record for facility person # 2 to include verification of age during the inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Two written references (3270.192(5))

During the inspection on 11/3/2025 the file record for facility person#2 did not include two written, non-family references from individuals attesting to the person's suitability to serve as a facility person. Requirement: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. Correction: Provider updated the file record for facility person #2 to include two written, non-family references from individuals attesting to the person's suitability to serve as a facility person during the inspection. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

110º F or less (3270.69(b))

During the inspection on 11/7/24 the hot water temperature measured 111.9° F. Requirement: Hot water temperature, in areas accessible to children, may not exceed 110° F. Correction: Provider turned the hot water tank down so that the hot water temperature will not exceed 110° F. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Name/address/phone release person (3270.124(b)(7))

During the inspection on 11/7/24 the file record for child # 1 did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released on emergency contact form. Requirement: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. Correction: Provider updated the file record for child # 1 to include the name, address and telephone number of the individual designated by the parent to whom the child may be released on the emergency contact form. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).