KINDERCARE LEARNING CENTER 301716

General Health and Safety (3270.21)

The self-report of non-compliance indicated that an unsecured dresser furniture fell on a child causing injury. Requirement: Conditions at the facility may not pose a threat to the health or safety of the children. Correction: Immediately removed the dress from room. Put workorder in and had dressers attached to the wall. Put new drawer locks on all the drawers. Inspection: Self-Reported Non Compliance. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Comply with CPSL/CPSL information (3270.32(a)/3270.192(4))

The file for staff person #1 included a Child Abuse Clearance which was not updated within 60 months of the previous clearance; the most recent Child Abuse Clearance was dated 09/11/20020 with no subsequent clearance on file. Requirement: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 may not work in a child care position at the facility. Correction: Staff person #1 was removed from caring for children until they obtain their child abuse clearance. The child abuse clearance was received on 01/28/2026. Every staff record shall include a copy of their child abuse clearance information along with criminal history record and disclosure statement. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Restraints prohibited (3270.113(e))

Observed staff person #1 was directing children in the Preschool classroom to clean up the room. A child was running in the room playing instead of cleaning up. Staff person #1 grabbed the child by the wrist and held their wrist while walking around the room picking up toys, leading the child with them wherever they went. When Certification Representative stated for staff person #1 to let go of the child, staff person #1 stated they had to hold onto the child or they will keep running around the room. The child had been playing and running in various areas of the classroom but was not causing harm to themself or others while doing so. Requirement: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs. Correction: Staff member #1 will enroll in and complete training sessions on classroom management and student transition. She also received verbal guidance regarding proper transitions and that we do not use restrains on children. *Staff person #1 is no longer employed at the facility Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

110º F or less (3270.69(b))

Observed the hot water temperatures of the sinks used by the children throughout the building exceeded 110° F. The sink on the left in the Discovery Preschool 2 classroom reached a temperature of 111° F. The sink on the left in the Preschool classroom reached a temperature of 113° F. The sink on the left in the PreK classroom reached a temperature of 114° F. The sink in the Preschool/Young school-age bathroom on the left reached a temperature of 111° F. The sink in the school-age bathrooms on the right and left reached a temperature of 112° F. Continued noncompliance previously cited on 07/17/2025. Observed the hot water temperatures of the sinks used by the children throughout the building exceeded 110° F. The school-age classroom sink reached 122° F. The sink in the school age bathroom on the left reached 122° F. The sink in the school age bathroom on the right reached 120° F. The preschool/young school age classroom sink reached 124° F. The preschool/young school age bathroom on the left reached 122° F. The preschool/young school age bathroom on the right reached 120° F. The PreK Counts 1 classroom sink on the left reached 124° F and the one on the right reached 125° F. The PreK Counts 2 classroom sink on the left reached 117° F. The sinks in the DPS 1 & DPS 2 classrooms reached 118 - 120° F. The sink located in the Preschool classroom on the left reached 125° F and the one on the right reached 128° F. The sink located in the PreK classroom on the left reached 133° F and the one on the right reached 128° F. Requirement: Hot water temperature, in areas accessible to children, may not exceed 110° F. Correction: A work order has been completed regarding an issue with the mixing valve, which was not properly mixing the water temperature. Teh valve has now been repaired, and the water temperature accessible to the children is confirmed to be below 110° F. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Toilet and sinks proper height (3270.82(e))

Observed the sink in the infant 1 and infant 2 classrooms were not at a proper height for young toddlers to easily approach the sink; the classrooms do not have a platform or steps for the young toddlers to reach the sink for hand washing. Staff in both classrooms state they hold the children at the sink to wash their hands. Continued noncompliance previously cited on 07/17/2025. Observed the sink in the infant classroom was not at a proper height for young toddlers to easily approach the sink; the classroom does not have a platform or steps for the young toddlers to reach the sink for hand washing Requirement: Toilets and sinks shall be at proper heights for children using them or shall be easily approached by means of platforms or steps. Correction: Ordered the wooden steps for the infant room, which accommodates younger toddlers. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Supervised at all times /Staff assigned to specific children (3270.113(a)/3270.113(a)(1))

During naptime, observed staff person #2 did not know the names of the children in their assigned group in the Preschool classroom. There was a total of 17 preschool age children in the room and staff person #3 named 6 of the children in their assigned group. Continued noncompliance previously cited on 07/17/2025, On 07/17/2025, observed staff person #3 did not know the names of the 4 older toddlers in their assigned group in the DPS 2 classroom. On 07/18/2025, observed staff person #1 sitting inside the bathroom located in the DPS 2 classroom to assist a child being changed before lunch. Staff person #1 was unable to see, hear, direct and assess the remaining 5 older toddlers in the classroom from their position in the bathroom. The mirror in the classroom to assist with supervision does not allow staff to see the right side of the classroom next to the cubbies and the small area around the corner near the gate that enters into the classroom. While staff person #1 was in the bathroom, children were observed playing in the area where staff was unable to supervise the children. Requirement: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. Correction: Staff are expected to use their primary card to know and confirm the children in their designated group. During diapering or bathroom assistance, teachers will remain stationed just outside the bathroom. Children will be engaged in an activity at the table located near by the bathroom. If this is not feasible staff will contact management for additional supervision assistance. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Services proceeded (3270.123(a)(3))

The file for child #1 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet) and at least every 6 months thereafter. The file did not include documentation of any child service reports. The file for child #2 and #3 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet). The file did not include documentation of any child service reports. Continued noncompliance previously cited on 07/18/2025, the file for child #3 and #9 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet). The file did not include documentation of any child service reports. The file for child #6 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet) and at least every 6 months thereafter. The file did not include documentation of any child service reports. Requirement: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). Correction: Child #1 no longer attends the center. A child service report will be completed for child #2 and #3 and added to their respective file. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Exam communicable disease/Physician/CRNP assessment (3270.151(c)(3)/3270.151(c)(5))

The file for staff person #1 included a health report which did not include a statement that the individual is free from communicable diseases. The health report did not include the physician's or CRNP's assessment of the person's suitability to provide child care. Continued noncompliance previously cited on 07/17/2025. Requirement: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care. Correction: Sent staff member #1 to obtain health report and followed up to ensure the report was completed, including the statement that the individual is free from communicable diseases and is suitable to provide child care. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Menus (3270.165)

A current menu was not posted conspicuously at the facility; the menu that was posted was for the week of 09/08 - 09/12/2025 in lieu of a menu for the current week (09/22 - 09/26/2025 and following week (09/29 - 10/03/2025). Continued noncompliance, previously cited on 07/17/2025. A current menu was not posted in a conspicuous location at the facility and/or was not provided to each family at least 1 week in advance. Requirement: An operator shall conspicuously post the menu at least 1 week in advance or provide a menu to each family. Correction: Menu's will be posted in a conspicuous location at the center. The front office will display the current week's menu as well as the menu for the upcoming week. Inspection: Unannounced Monitoring. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Pertinent Laws & Regulations/General Health and Safety (3270.14/3270.21)

On 07/17/2025, staff person #2 was observed to be caring for children unsupervised. Staff person #2 does not have documentation of completing the following pre- service training required prior to caring for children unsupervised: Mandated Reporter Training. Requirement: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Until such time as the required pre- service trainings are completed, staff person #2 must be supervised, when interacting with children at a minimum by, an AGS who has completed all preservice trainings and has all qualifications to care for children unsupervised. If there are no staff person(s) available to supervise staff person #2, staff person #2 may not work in a child-care position at the facility. Correction: Staff person #1 will be supervised until they complete the Mandated Reporter Training. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Training regarding plan (3270.27(c))

Emergency Plan Training for staff person #8 was not updated within 12 months of the previous training; the current training was completed on 02/17/2025 with the previous training dated 01/02/2024. Requirement: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. Correction: At staff meeting we will be updating all trainings to make sure there are no lapse. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Letter to parents (3270.27(e))

The operator does not provide a letter explaining the emergency procedures to the parent of each child enrolled at the facility. The operator did not provide to the parent of each enrolled child a letter explaining recent updates to the emergency plan dated 05/05/2025. The operator was unable to find a copy of a letter to the parents which explains the emergency procedures described in subsection (a). Requirement: The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan. Correction: Sent a letter to all current families explaining our emergency procedures. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Age and Training (3270.31(e)(4)(i))

The file for staff person #8 included Pediatric First Aid & CPR which was not updated prior to the expiration of the previous certification. The current training was completed on 03/12/2025, with the previous training valid from 02/20/2023 - 02/2025. Requirement: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Correction: Staff person #8 was not permitted to be alone with children until they completed the training on 03/12/2025. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Fire safety - 1 yr. (3270.31(e)(4)(ii))

The file for staff person #4 included fire safety training which was not updated within 12 months of the previous training. The current training was dated 05/06/2025 with the previous training dated 04/02/2024. The file for staff person #9 included fire safety training which was not updated within 12 months of the previous training. The current training was dated 09/25/2024 with the previous training dated 07/11/2023. Requirement: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. Correction: Fire safety will be completed every 12 months. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Health and Safety Training (3270.31(f))

Staff person #3 did not have documentation of completing the following required pre- service training within 90 days of their date of hire (see LIS code sheet): Get Started with Center-Based Care-Revised or Health and Safety Update 2022 (Part 1 & Part 2). The file included the upper portion of a Certificate for the Get Started with Center-Based Care-Revised with the date of completion missing from the Certificate. Requirement: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Correction: Make sure all trainings have the date on the certificate when printed. We reprinted the required training with the correct date of 12/08/2024. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Comply with CPSL/CPSL information (3270.32(a)/3270.192(4))

Staff person #2 did not have documentation of completing mandated reporter training within 90 days of their date of hire (see LIS code sheet). The file included a payment receipt for the training in lieu of a certificate of completion. The file for staff person #4 included an NSOR clearance which was not updated within 60 months of the previous clearance; the current NSOR on file was dated 05/09/2025 with the previous clearance dated 12/09/2019. The file for staff person #5 included an NSOR clearance which was not updated within 60 months of the previous clearance; the current NSOR on file was dated 01/16/2025 with the previous clearance dated 11/06/2019. The file for staff person #6 did not include documentation of a current NSOR certificate; the most recent NSOR on file was dated 12/09/2019. The file for staff person #7 included an NSOR clearance which was not updated within 60 months of the previous clearance; the current NSOR on file was dated 02/03/2025 with the previous clearance dated 12/09/2019. Requirement: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility person #6 may not work in a child care position at the facility. Until such time as the required training has been completed, staff person #2 must be supervised, when interacting with children at a minimum by, an AGS who has completed all preservice trainings and has all qualifications to care for children unsupervised. If there are no staff person(s) available to supervise staff person #2, staff person #2 may not work in a child-care position at the facility. Correction: Staff person #2 was supervised while interacting with children until the training was completed. Staff person #2 has completed the mandated reporter training and the certificate is now on file. Staff person #6 provided a copy of their NSOR and was placed in their file prior to returning to working in a child care position. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

110º F or less (3270.69(b))

On 07/17/2025, observed the hot water temperatures of the sinks used by the children throughout the building exceeded 110° F. The school-age classroom sink reached 122° F. The sink in the school age bathroom on the left reached 122° F. The sink in the school age bathroom on the right reached 120° F. The preschool/young school age classroom sink reached 124° F. The preschool/young school age bathroom on the left reached 122° F. The preschool/young school age bathroom on the right reached 120° F. The PreK Counts 1 classroom sink on the left reached 124° F and the one on the right reached 125° F. The PreK Counts 2 classroom sink on the left reached 117° F. The sinks in the DPS 1 & DPS 2 classrooms reached 118 - 120° F. The sink located in the Preschool classroom on the left reached 125° F and the one on the right reached 128° F. The sink located in the PreK classroom on the left reached 133° F and the one on the right reached 128° F. Requirement: Hot water temperature, in areas accessible to children, may not exceed 110° F. Correction: Place work order and have maintenance fix the water temperature. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Has all items (3270.75(c))

The first aid kit located in the Preschool/younger school age classroom and the older school age classroom did not contain soap. Requirement: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves. Correction: Placed soap in the classrooms first aid bags. Staff will be reminded to replenish items in the first aid kits when needed. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Toilet and sinks proper height (3270.82(e))

Observed the sink in the infant classroom was not at a proper height for young toddlers to easily approach the sink; the classroom does not have a platform or steps for the young toddlers to reach the sink for hand washing Requirement: Toilets and sinks shall be at proper heights for children using them or shall be easily approached by means of platforms or steps. Correction: Moved toddlers into the toddler room with the correct height sinks. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Supervised at all times /Staff assigned to specific children (3270.113(a)/3270.113(a)(1))

On 07/17/2025, observed staff person #3 did not know the names of the 4 older toddlers in their assigned group in the DPS 2 classroom. On 07/18/2025, observed staff person #1 sitting inside the bathroom located in the DPS 2 classroom to assist a child being changed before lunch. Staff person #1 was unable to see, hear, direct and assess the remaining 5 older toddlers in the classroom from their position in the bathroom. The mirror in the classroom to assist with supervision does not allow staff to see the right side of the classroom next to the cubbies and the small area around the corner near the gate that enters into the classroom. While staff person #1 was in the bathroom, children were observed playing in the area where staff was unable to supervise the children. Requirement: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. Correction: Teachers will take training on active supervision and be given primary care cards upon arrival in the classroom. the teacher will ensure they know the names and locations of each child prior to stepping into ratio. Will talk to facilities about adding another mirror in the classroom and staff will ensure children are settled with an activity in view of the bathroom before stepping into the bathroom. While changing a diaper, the teacher will stay right at the door. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Signed (3270.123(a))

The agreement for child #1 and #2 was not signed by the operator. Requirement: An agreement shall be signed by the operator and the parent. Correction: Director signed the agreement for child #1 and #2. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Services proceeded (3270.123(a)(3))

The file for child #3 and #9 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet). The file did not include documentation of any child service reports. The file for child #6 did not include a child service report with information about the child's growth and development within 6 months of enrollment (see LIS code sheet) and at least every 6 months thereafter. The file did not include documentation of any child service reports. Requirement: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). Correction: Child service reports will be completed for child #3 and #9 during assessment periods (at least every 6 months) depending on when the child enrolls. Child #6 is no longer enrolled. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Physician name, address, phone/Parent home/work address, phone (3270.124(b)(2)/3270.124(b)(3))

The emergency contact information for child #1 and #5 did not include the address of the child's physician or source of medical care. The emergency contact information for child #4 did not include the work address of the enrolling parent. Requirement: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent. Correction: Spoke with parents of child #1 and #5 to obtain physical / medical care information. Obtain work information from parent of child #4. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Each child care space (3270.124(c))

On 07/18/2025, the school-age classroom was in the PreK Counts 1 classroom watching a movie during quiet time. Emergency contact information was not present in the classroom for child #7 and #8 while receiving care in the space. Requirement: When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space. Correction: Remind teachers to collect all updated emergency contacts from their mailbox and place them into their emergency binder in the classroom. Keep the updated emergency binder in each classroom. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).

Updated every 6 months/Emergency info/agreement updated 6 mos (3270.124(f)/3270.181(c))

The emergency contact information and financial agreement for child #3 & #6 were not reviewed by a parent at least once every 6 months. The most recent review of the emergency contact form for child #3 was documented on 06/17/2025 with the previous review documented on 08/27/2024. The most recent review of the financial agreement for child #3 was documented on 06/14/2025 with the /previous review documented on 08/19/2024. There were no additional reviews documented between 08/2024 - 06/2025. The most recent review of the emergency contact form for child #6 was documented on 06/4/2025 with the previous review documented on 06/25/2024. The most recent review of the financial agreement for child #6 was documented on 06/4/2025 with the previous review documented on 06/24/2024. There were no additional reviews documented between 06/2024 - 06/2025. Requirement: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. Correction: Emergency contact form dates will be added to the child tracker for each child. Once they are added to the child file tracker, this will notify the Center Director and Assistance Director when files need reviewed. Inspection: Renewal. Source: PA DHS COMPASS provider search (compass.dhs.pa.gov).