KINDERCARE LEARNING CENTER LLC

Bottle-feeding

3 bottles in 1 year old classroom not labeled Visit: Periodic / Full. Plan to correct: Typed for the Director: Will make sure all staff check bottles at morning drop off. If not labeled make sure to label with child's full name. Source: OKDHS Child Care Locator program record.

Immunization records

While reviewing child records 1 file reviewed did not have an immunization record in the file. Visit: Periodic / Full. Plan to correct: Typed for Director: Will make sure to get immunization records for all children prior to first day of attendance. Source: OKDHS Child Care Locator program record.

Monthly

tornado drill cannot be verified for November - last tornado drill documented in October Visit: Complaint / Full. Plan to correct: typed for provider: program will write drills on the calendar in addition to the drill log to help maintain the date. Program will ensure that it's clear which staff will be in charge of completing the drills every month. Source: OKDHS Child Care Locator program record.

Physical environment checklist

physical environment checklist passed due (10/30/25) Visit: Complaint / Full. Plan to correct: typed for provider: director will get this done this week and will email licensing the updated documented. Director will keep a checklist of upcoming due dates in a binder at the front desk. Source: OKDHS Child Care Locator program record.

Oklahoma Professional Development Ladder

5 staff employed for over a year have expired PDL's: Shantay Childs - documented lasted visit Raiyne Dixon - documented lasted visit Lorena Garcia - documented lasted visit Shannon Moyer Vickie Smith - documented lasted visit Aleesia Butler - employed over a year (8/2024) and not on the registry Visit: Complaint / Full. Plan to correct: typed for provider: director is working with stars coach Taylor in getting the staff updated and current on the registry. There is a plan in place to get all staff onto the registry and have already invited the staff. Director will keep up with expirations by using a spreadsheet. Director will come up with a consequence plan for staff that don't renew their PDL's or complete their trainings. Director will inform licensing if problems occur. Source: OKDHS Child Care Locator program record.

Evaluate

equipment inventory passed due (10/30/25) Visit: Complaint / Full. Plan to correct: typed for provider: director will get this done this week and will email licensing the updated copy. Director will keep a checklist of due dates in a binder at the front desk to avoid this going passed due. Source: OKDHS Child Care Locator program record.

340:110-3-278(d)(2)(L)(vii) — handling illnesses, injuries, and poison exposures, including when children are off-site;

Additional Non-Compliance Found During Investigation: Program Policy - program did not follow their own policy regarding handling an injury Complaint finding: Substantiated (complaint #19751). Plan to correct: The program reviewed with staff the correct way to fill out incident reports. Admin staff has come up with a system for calling parents. Source: OKDHS Child Care Locator program record.

Oklahoma Professional Development Ladder

10 staff hired for over 12 months with expired PDL's Jacquelynn Alvarez Skyeler Berry Shantay Childs Raiyne Dixon Lorena Garcia Desirae Hardesty Jacimar Ortega Vickie Smith Shandalaya Ward Visit: Periodic / Full. Plan to correct: typed for provider: Kayla will work with staff to resubmit their PDL renewals. Kayla will stay on top of staff to ensure they're aware of their expiration. Kayla will come up with a system involving warnings and write-ups for consequences for staff to maintain their PDL. Source: OKDHS Child Care Locator program record.

General

Drills for April not documented and tornado for May not documented Visit: Complaint / Full. Plan to correct: typed for provider: Director will get with the assistant director to ensure drill documentation is maintained. Source: OKDHS Child Care Locator program record.

Oklahoma Professional Development Ladder

6 staff with expired PDL's Jacquelyn Alvarez Shantay Childs Lorena Garcia Kayla Hudgins Aumeisha Nelson Jacimar Ortega Visit: Complaint / Full. Plan to correct: typed for provider: Director will attempt calling CECPD again to help get this fixed. Director will have staff go on and upload their trainings. Licensing will email CECPD with director to help get this figured out. Director will keep track of expirations to ensure she reaches out to licensing for assistance prior to expirations. Source: OKDHS Child Care Locator program record.

CPR and first aid

7 staff on site with expired CPRFA Visit: Complaint / Full. Plan to correct: typed for provider: Director will work with Regional Manager to get a CPRFA class scheduled for all staff in to renew their certification. Director will maintain a spreadsheet with expirations to prevent a lapse in certification from happening again. Director will maintain a copy of cards as well as have staff keep a copy, then will post a copy on boards as well. Source: OKDHS Child Care Locator program record.

Director and personnel in charge

director no longer qualified due to expiration Visit: Complaint / Full. Plan to correct: typed for provider: Director will attempt calling CECPD again to help get this fixed. Licensing will email CECPD with director to help get this figured out. Director will keep track of expirations to ensure she reaches out to licensing for assistance prior to expirations. Source: OKDHS Child Care Locator program record.

Position specific qualifications

Director's PDL expired Visit: Complaint / Full. Plan to correct: typed for provider: Director will attempt calling CECPD again to help get this fixed. Licensing will email CECPD with director to help get this figured out. Director will keep track of expirations to ensure she reaches out to licensing for assistance prior to expirations. Source: OKDHS Child Care Locator program record.

Non-job related

staff observed to be talking on the phone during walkthrough Visit: Complaint / Full. Plan to correct: typed for provider: Director and Assistant director will review policy with the staff regarding cell phone usage in the classroom. A verbal warning will be documented for the staff to help prevent this from happening again. Source: OKDHS Child Care Locator program record.

Appropriate sleep environment

2 infants over 4 months were swaddled Visit: Complaint / Full. Plan to correct: typed for provider: Swaddles were removed during visit. Director talked with the teacher and reminded her of safe sleep practices regarding infants and swaddles. Director will make sure parents are aware of safe sleep policy that the program must follow. Source: OKDHS Child Care Locator program record.

340:110-3-294(a)(4) — Food service personnel. Health and hygiene requirements are met per OAC 340:110-3-299(m).

food and nutrition - the cook wears open-toed shoes in the kitchen Complaint finding: Substantiated (complaint #18964). Plan to correct: Director will ensure that the cook, or anyone in the kitchen, has close-toed shoes on. Director will go over the policy with the cook to make sure the requirements on food preparation are clear. Source: OKDHS Child Care Locator program record.

340:110-3-284.2(c)(3) — Position specific professional development. Teachers obtain and maintain CPR and first aid certification requirements, per OAC 340:110-3-284(d). Teachers obtain the certification within three months.

personnel - multiple staff without updated CPR/FA Complaint finding: Substantiated (complaint #18964). Plan to correct: Director will continue to work on finding staffs certification cards. Director and Assistant Director will get their CPR/FA renewed ASAP in order for the program to have at least one person current on site at all times. Director will with Regional Manager Shannon Moyer on scheduling a class for all other staff to get their CPRFA renewed. Director will start a spreadsheet with everyone's current certifications with their expiration dates to prevent this from happening again. Director will keep a copy of all staff CPRFA trainings and make sure staff keeps a copy as well. Director will have staff post their CPRFA cards to help prevent a gap in certification. Source: OKDHS Child Care Locator program record.

340:110-3-400(g)(2)(C) — demonstrate good judgment as evidenced by prudent and responsible behavior that reasonably ensures the health and safety of children and youth;

Staff/personnel - poor judgement Complaint finding: Substantiated (complaint #18772). Plan to correct: typed for provider: Director has gone over the programs policies and procedures with this staff again and reiterated what is to be done when the director is not present. Director will ensure staff is continually trained on their responsibilities and know to call management when they are unsure of what to do. Source: OKDHS Child Care Locator program record.

340:110-3-400(j)(1)(E) — an incident that exposes children or youth to an imminent risk of harm, such as a child or youth leaving the facility without program knowledge, or being left alone on- or off-site or in a vehicle;

Reporting - licensing was not notified timely manner Complaint finding: Substantiated (complaint #18772). Plan to correct: Typed for provider: Came up with a plan for staff to report all incidents to the Director to avoid any miscommunication and will report to licensing any serious events as soon as they happen. Source: OKDHS Child Care Locator program record.

Weekly lesson plans

2 classrooms without current lesson plans. 1 from January and 1 from early March. Visit: Periodic / Full. Plan to correct: Typed for director: Will make sure all classroom staff have current weekly lesson plans posted and dated for each week. Source: OKDHS Child Care Locator program record.

Diaper changing area

Classroom staff had clipboard and papers on changing table and was standing there writing on papers. Visit: Periodic / Full. Plan to correct: Typed for director: Will make sure all staff know that the diaper changing pad/surface is only for changing diapers. Source: OKDHS Child Care Locator program record.

Labeling and storing

Diaper cream in infant room without last name. Visit: Periodic / Full. Plan to correct: Typed for director: Will make sure all infant classroom staff know child's full name has to be on diaper cream Source: OKDHS Child Care Locator program record.

Monthly

no tornado drill recorded for February or March Visit: Periodic / Full. Plan to correct: Typed for director: Will make sure all monthly drills are conducted and recorded each moth on the drill log. March drill was added while licensing was present. Source: OKDHS Child Care Locator program record.

340:110-3-288(c)(2) — Psychological and emotional. Inappropriate psychological and emotional discipline examples, include:

Behavior and Guidance/Discipline - staff yelled and used harsh tones with children. Complaint finding: Substantiated (complaint #18364). Plan to correct: staff was placed on leave then terminated Source: OKDHS Child Care Locator program record.

Required master teachers

not enough qualified master teachers Visit: Periodic / Full. Plan to correct: typed for provider: Provider will send in probationary master teacher forms. Provider will ensure the program is continually developing master teachers to make sure the program has more than the amount required so that a lapse can be avoided. Provider will complete a monthly audit of staff files and the registry to ensure that at least 4 master teachers are always employed. Source: OKDHS Child Care Locator program record.