PRIMROSE SCHOOL AT AUSTIN VILLAGE

MATTHEWS, NCChild Care CenterLicensed

2.7based on state inspection data
Capacity190
Est. price$675/mo

Contact information

Address5407 POTTER ROAD MATTHEWS, NC 28104 (704) 821-9300

CityMATTHEWS, NC 28104

CountyUnion

Phone(704) 821-9300

Websitewww.primroseaustinvillage.com

Operating details

Capacity190

License dateAugust 26, 2024

Compliance snapshot

Last inspection: 2/11/2026 · Counts cover the full published inspection history; search results show the past 2 years.

  • High2
  • Medium-High1
  • Medium0
  • Medium-Low0
  • Low0

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Location

Using Address for Location

Exact coordinates aren't available, but you can view this location at:

5407 POTTER ROAD MATTHEWS, NC 28104 (704) 821-9300, MATTHEWS, NC 28104

Questions to ask on a tour

Chosen for this facility's inspection history and profile — bring them along on your visit.

  1. Ask how they keep enrollment, immunization, and emergency-contact records current - their state findings include documentation lapses
  2. This is a large program - ask how children are grouped, how ratios are kept in each room, and how staff cover breaks
  3. Ask about teacher-to-child ratios and how supervision is maintained through the day
  4. Ask about their illness policy and which symptoms require a child to stay home

Violation summary

Last 2 years · Last inspection: 2/11/2026

  • High2
  • Medium-High1
  • Medium0
  • Medium-Low0
  • Low0

2026

  1. Medium-High riskStandard 102/11/2026

    10A NCAC 09 .0902(a) — Violation #540

    An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)In the space that serves infants, a child's feeding plan was not on site and was sent home with the family to make changes. Source: NC DHHS DCDEE facility visit summary.

    Not corrected
  2. High risk2/11/2026

    .0606(b) — Violation #892

    The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In space one (1) and space two (2), serving infant aged children did not have the safe sleep policy posted. Source: NC DHHS DCDEE facility visit summary.

    Not corrected
  3. High risk2/11/2026

    .0803(6)(a — Violation #1882

    Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space eight (8), several diaper creams/ointments permission forms had expired. In space eight (8), more than one half (1/2) of diaper creams/ointments did not have permission to administer forms. Source: NC DHHS DCDEE facility visit summary.

    Not corrected

Safety & Compliance Analysis

This daycare has few recorded violations. Always visit in person to verify conditions.

3Total Violations
0Recent Violations
(Past 6 Months)

Parent Recommendations

Based on the violation data, here are some recommendations:

  • Review the detailed violations listed above.
  • Ask the daycare about their response to these violations.
  • Look at the correction status to see how quickly issues were addressed.
  • Schedule a visit during regular hours to observe daily operations.

Note: This analysis is based on publicly available violation data and is intended as a tool to help parents make informed decisions. Always visit a daycare in person and ask specific questions about areas of concern.

Estimated monthly cost

$675/month

This is a modeled estimate — based on location, ages served, and program data — not the provider's actual tuition. Real prices vary by age group and services. Contact the daycare for current rates, fees, and availability.

Typical prices in North Carolina run about $1,006/month for infant care at a center (federal median)see daycare costs in North Carolina by age group.

About this daycare

  • Location: MATTHEWS, Union County
  • Capacity: 190
  • Type: Child Care Center
  • Years in operation: 2

What parents actually pay

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