The Phoenix Academy

2026

1. Medium-High riskStandard 105/5/2026

   10A NCAC 09 .0901(b) — Violation #528

   Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The food served for lunch was not what was listed on the posted menu listed as meatballs, wheat bun, pineapples. The children were served door dashed McDonald's chicken nuggets, pineapples, French fries and milk. The change in menu was not listed on the posted menu. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
2. High riskStandard 155/5/2026

   15A NCAC 18A .2818(a) — Violation #604

   Lavatories were not kept clean, in good repair and kept free of storage. The toilet in the only adult bathroom on site was not operational. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
3. High risk5/5/2026

   .1102(f) — Violation #1065

   Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator and designated lead teacher for infants ITS-SIDS training expired February 2026. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
4. Medium risk5/5/2026

   .2510(c) — Violation #1445

   All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader did not obtain the required eleven months after beginning employment. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
5. High risk5/5/2026

   Violation #1831

   At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. The administrator and designated infant caregiver's ITS-SIDS training expired February 2026. Both staff obtained ITS-SIDS training on April 24, 2026. There was one infant enrolled the second week of April, and no staff held a current ITS-SIDS certification. .01102 (f) Source: NC DHHS DCDEE facility visit summary.

   Not corrected
6. Medium-High risk5/5/2026

   .1103(b) — Violation #1899

   Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The operator was due to renew her Health and Safety Training in 2025 and did not. Source: NC DHHS DCDEE facility visit summary.

   Not corrected