Family Services Inc., At IGC

2026

1. Medium-High riskStandard 105/8/2026

   10A NCAC 09 .0304(a) — Violation #106

   Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on 3/07/2026; the last fire inspection completed prior was conducted on 2/27/2025. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
2. Medium riskStandard 105/8/2026

   10A NCAC 09 .0302(d)(4) — Violation #125

   Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child enrolled in Space 5 was observed to not have an arrival time recorded. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
3. Medium-Low risk5/8/2026

   .0802(g)(1 — Violation #853

   Incident logs were not completed and maintained as required. One incident report was observed not to be entered on the incident log. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
4. Medium-High risk5/8/2026

   .0604(q) — Violation #858

   Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two plastic diaper wrappers with a suffocation hazard listed on the wrapper were observed beneath a partially open diaper changing table in the bathroom of Space 2, accessible to children; the diapers were removed from the wrappers, and the wrappers were discarded during the visit. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
5. High risk5/8/2026

   G.S. 110-90.2 — Violation #1805

   A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Criminal Background Check Qualification Letter for one new staff member was not linked to the facility’s ABCMS profile within five days of employment. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
6. Medium-Low risk5/8/2026

   .0607(d)(10) — Violation #1823

   The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go file was observed to be missing six children’s applications. Source: NC DHHS DCDEE facility visit summary.

   Not corrected
7. High risk5/8/2026

   .0803(6)(a — Violation #1882

   Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The chronic condition/ allergy for one child enrolled was not recorded on the medication authorization form. Source: NC DHHS DCDEE facility visit summary.

   Not corrected