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Santiago, Frances

HOLYOKE, MAFamily Child CareLicensed

4.4based on state inspection data
Capacity8
Est. price$1,808/mo

Contact information

Address60 Pine St., Holyoke, MA, 01040

CityHOLYOKE, MA 01040

Phone(413) 275-8100

Operating details

Capacity8

SubsidiesY

License dateApril 6, 2022

Compliance snapshot

Last inspection: 3/20/2025 · Counts cover the full published inspection history; search results show the past 2 years.

  • High2
  • Medium-High3
  • Medium0
  • Medium-Low0
  • Low0

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Location

Using Address for Location

Exact coordinates aren't available, but you can view this location at:

60 Pine St., Holyoke, MA, 01040, HOLYOKE, MA 01040

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Questions to ask on a tour

Chosen for this facility's inspection history and profile — bring them along on your visit.

  1. This facility has health or sanitation findings on its state record - ask about their current cleaning, diapering, and handwashing procedures
  2. This facility has food-service findings on its state record - ask how meals are prepared and how allergies are handled
  3. Ask how they keep enrollment, immunization, and emergency-contact records current - their state findings include documentation lapses
  4. This is a small program - ask about backup care arrangements when the provider is ill or away

Violation summary

Last 2 years · Last inspection: 3/20/2025

  • High1
  • Medium-High3
  • Medium0
  • Medium-Low0
  • Low0

2025

  1. Medium-High riskStandard 7.113/20/2025

    7.11(12) — Health and Safety

    Educator was observed changing a diaper in a playpen without a diaper changing mat. The area was not cleaned and disinfected. Corrective action: Tengo total conocimiento del procedimiento del cambio de panales y siempre lo sigo al pie de la letra.. Regulation: Diapering and Toileting. In programs serving children who are under two years and nine months of age and/or not toilet trained, the educator must ensure that: Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 3/24/2025
  2. Medium-High riskStandard 7.113/20/2025

    7.11(10) — Health and Safety

    Licensor observed that the educator did not wash her hands and child’s hands after diaper changing until licensor told her to. Corrective action: Debido a la situacion del nino llorando y los nervios por la visita me distraje y no cumpli con el protocolo. Sin embargo esto nunca sucede.. Regulation: Infection Control. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 3/24/2025
  3. High riskStandard 7.123/20/2025

    7.12 — Mealtime, Food, Food Preparation

    Educator reported that she does not participate in a food program and did not have a record of the meals she serves. Corrective action: Aunque no es obligatorio por recomendacion de mi licenciadora cree un menu semanal que estara posteado y accesible a los padres.. Regulation: Nutrition and Food Service. The following requirements apply to all programs, including family child care, small group and school age and large group and school age child care. Additional requirements for small group and school age and large group and school age child care are found at 606 CMR 7.12(15). Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 3/24/2025
  4. Medium-High riskStandard 7.043/20/2025

    7.04(14)(c) — Postings

    Allergies and chronic conditions are not posted. Corrective action: Tengo el registro de alergias y condiciones cronicas posteada en el area donde tengo la caja con el medicamento.. Regulation: in a manner that protects the privacy of each child: Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 3/24/2025

Safety & Compliance Analysis

This daycare has multiple recorded violations. Review the details to make an informed decision.

5Total Violations
0Recent Violations
(Past 6 Months)

Parent Recommendations

Based on the violation data, here are some recommendations:

  • Review the detailed violations listed above.
  • Ask the daycare about their response to these violations.
  • Look at the correction status to see how quickly issues were addressed.
  • Schedule a visit during regular hours to observe daily operations.

Note: This analysis is based on publicly available violation data and is intended as a tool to help parents make informed decisions. Always visit a daycare in person and ask specific questions about areas of concern.

Estimated monthly cost

$1,808/month

This is a modeled estimate — based on location, ages served, and program data — not the provider's actual tuition. Real prices vary by age group and services. Contact the daycare for current rates, fees, and availability.

Typical prices in Massachusetts run about $1,933/month for infant care at a center (federal median) — see daycare costs in Massachusetts by age group.

About this daycare

  • Location: HOLYOKE
  • Capacity: 8
  • Type: Family Child Care
  • Years in operation: 4

What parents actually pay

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