The Children's House of West Springfield, Inc.

WEST SPRINGFIELD, MACenter-based CareLicensed

3.6based on state inspection data
Capacity16
Est. price$1,779/mo

Contact information

Address118 Riverdale Street, West Springfield, MA, 01089

CityWEST SPRINGFIELD, MA 01089

Phone(413) 636-6025

Operating details

Capacity16

SubsidiesY

License dateJanuary 1, 2019

Compliance snapshot

Last inspection: 5/19/2026 · Counts cover the full published inspection history; search results show the past 2 years.

  • High14
  • Medium-High9
  • Medium2
  • Medium-Low0
  • Low0

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Location

Using Address for Location

Exact coordinates aren't available, but you can view this location at:

118 Riverdale Street, West Springfield, MA, 01089, WEST SPRINGFIELD, MA 01089

Questions to ask on a tour

Chosen for this facility's inspection history and profile — bring them along on your visit.

  1. This facility has health or sanitation findings on its state record - ask about their current cleaning, diapering, and handwashing procedures
  2. This facility has safety-related findings on its state record - ask how the cited hazards were corrected and when emergency drills were last run
  3. Ask how they keep enrollment, immunization, and emergency-contact records current - their state findings include documentation lapses
  4. They accept child care subsidies - ask what the enrollment process looks like and whether there is a waitlist for subsidized spots

Violation summary

Last 2 years · Last inspection: 5/19/2026

  • High9
  • Medium-High4
  • Medium2
  • Medium-Low0
  • Low0

2026

  1. High riskStandard 7.115/19/2026

    7.11(01) — Administration

    [redacted] has not completed the required EEC Essentials 2.0 trainings. Corrective action: [redacted] is completing the EEC Essentials 2.0 trainings as well the refreshers training as required.. Regulation: Training. All educators must be trained in the program’s emergency and evacuation procedures, in standard precautions and in medication administration procedures. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 6/25/2026
  2. Medium-High riskStandard 7.075/19/2026

    7.07(01), 7.11(07)(h) — Emergency Preparedness

    On the day of the visit [redacted] said they have not conducted monthly evacuation drills. They explained they have only conducted quarterly drills with the local Fire department. Corrective action: The Director will ensure. the program practices evacuation drills with the students and staff at least monthly. Evacuation drills will be held at least monthly and practiced at different times of the day using alternative exit doors.The Director will log the date, time, route and the attendance of staff and students present on day of drill. Evacuation logs will be filed in the Fire Drill Evacuation Binder.. Regulation: The licensee must ensure that the physical facilities are safe, clean, in good repair and free from hazards and clutter. The licensee must monitor the environment daily to identify and remove or repair any hazards that may cause injury to children. Exits and evacuation routes must be kept clear of obstructions., The educator must hold practice evacuation drills with all groups of children and all educators from each floor level of the approved space at least monthly. Drills must be held during different times of the program day, and must use alternative exits. The educator must document the date, time, exit route used, number of children evacuated and effectiveness of each drill. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 6/25/2026
  3. Medium riskStandard 7.075/19/2026

    7.07(07), 7.07(10) — Physical Space (Indoor & Outdoor)

    There was a loose railing on the stairs leading to the second-floor preschool room. There was a large floor fan on top of a shelving unit in the second-floor preschool room. Corrective action: THE railing screws to the loose bracket were tightened on the day of the visit.. Regulation: Outdoor Space. The licensee must maintain, or have access to, an outdoor play area of at least 75 square feet per child who is outside at any one time., Indoor Space. The indoor space must be clean, safely maintained, well-ventilated and well-lit, of sufficient size for the children served, and must encourage play and learning. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 6/25/2026
  4. High riskStandard 7.045/19/2026

    7.04(07), 7.04(08)(b), 7.06(05)(b), 7.10(09)(a)(05) — Administration

    Review of children’s records revealed the files have not been updated since 2024. Corrective action: New paperwork has been sent out to families to update information as required.. Regulation: Children’s Records. The licensee must maintain an individual written record for each child that includes:, For school age children, the licensee may accept either:, The licensee must obtain parental consent prior to contacting any outside social, educational or health care resource or service provider on behalf of an individual child. If such direct contacts are made by the program, the licensee must maintain a written record of such contacts and the results of such contacts., Whenever a child is considered for assignment in a fixed age group outside his chronologically defined age group, the licensee must: Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 6/25/2026

2025

  1. Medium-High riskStandard 7.115/5/2025

    7.11(07)(h) — Emergency Preparedness

    The program's Evacuation drill log was not available for review on the day of the visit. Corrective action: The program conducts monthly evacuations drills, as well as practicing quarterly drills with the West Springfield Fire Department. In the future, I will put together a binder that will include these drills in the classroom so that they may be accessible for review upon yearly visitations.. Regulation: The educator must hold practice evacuation drills with all groups of children and all educators from each floor level of the approved space at least monthly. Drills must be held during different times of the program day, and must use alternative exits. The educator must document the date, time, exit route used, number of children evacuated and effectiveness of each drill. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  2. Medium-High riskStandard 7.075/5/2025

    7.07(02), 7.07(03), 7.07(16)(b) — Physical Space (Indoor & Outdoor)

    The program’s building and fire inspections were not current on the day of the visit. The Directro is working with the appropriate depts to get the certificates Corrective action: Building inspection was conducted on 9/12/24 and was completed on 10/8/24. and Annual fire was completed on 5/28/25. documentation will be uploaded to document libraries.. Regulation: Building Inspection. Every program that is not located in a residence and every program that has a licensed capacity of more than 10 children must provide a certificate of inspection from the Department of Public Safety or the local building inspector certifying that the facility complies with the State Building Code (780 CMR). The certificate must indicate the following:, Fire Inspection. Every program not located in a residence must submit evidence of compliance with applicable fire codes., Integrated Pest Management. Programs must document compliance with the Integrated Pest Management program of the Department of Agricultural Resources. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  3. High riskStandard 7.135/5/2025

    7.13(01), 7.13(02) — Transportation

    No transportations Corrective action: Parents provide transportation. I will upload the transportation plan in the documents library if the document has not already been submitted.. Regulation: The licensee must have a written plan for the safety and supervision of all children during transport. The plan must describe how children are transported to and from the program, in an emergency, and on field trips. The plan must also address the safety and supervision of children who walk and who arrive by public transportation. The plan must include any special arrangements for children with disabilities., The licensee must have written parental consent for each child’s transportation plan. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  4. High riskStandard 7.105/5/2025

    7.10(08)(c) — Health and Safety

    On the day of the visit [redacted] was alone in the facility, with a group of 8 children, prior to the last two hours of the program day. There was no second adult trained in the program's health care and emergency procedures immediately available in case of an emergency. Corrective action: in the future, I will be vigilant in maintaining ratio and scheduling to adhere to the last two hours of the program. Director will attempt to hire a qualified sub to help in case of staff conflict schedules in the future.. Regulation: Notwithstanding the staff: child ratios provided at 606 CMR 7.10(4) (above), there must always be a second adult trained in the program’s health care and emergency procedures immediately available in case of an emergency. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  5. Medium-High riskStandard 7.075/5/2025

    7.07(13) — Curriculum and Activities

    There were shelving units that were not secured and could pose a tripping hazard for children. Corrective action: I swapped out a dramatic play area and mistakenly forgot to reinstall the safety brackets to a shelving unit. In the future, i will be sure to be more vigilant when arranging the classroom areas.. Regulation: Safety Requirements for Equipment, Materials and Furnishings. The licensee must only use indoor and outdoor equipment, materials, furnishings, toys, and games that are appropriate to the ages, needs and developmental level of the children enrolled. They must be sturdy, safely constructed and installed, non-tippable, flame retardant, easily cleaned, and free from lead paint, protruding nails, rust, and other hazards that may be dangerous to children. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  6. High riskStandard 7.045/5/2025

    7.04(17)(k) — Administration

    Staff meeting documentation was not available for review on the day of the visit. Corrective action: In the future, staff meeting documentation will be located in a binder in the classrooms so that they may be accessible for review upon yearly visitations.. Regulation: Staff Meetings. In programs with four or more staff the licensee must develop and follow a written plan and must document regular staff meetings of at least two hours per month to consult with educators on program issues; program planning; policies and procedures; parent communication; implementation of the regulations; children’s behaviors and meeting the individual needs of children. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  7. High riskStandard 7.045/5/2025

    7.04(18)(d)(01) — Administration

    A Children’s records checklist was not available for review on the day of the visit. Please provide complete checklsit. Corrective action: Children's Record Checklist will be submitted to document libraries.. Regulation: a current staff records check list that reflects all regular employees, Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  8. High riskStandard 7.045/5/2025

    7.04(05)(a), 7.04(05)(b), 7.04(05)(c), 7.09(09) — Administration

    A staff records checklist was not available for review on the day of the visit. Please provide complete checklist. Corrective action: Staff records checklist will be uploaded to document libraries and will be located in a binder in a secure area in the classroom to be accessible upon visitation.. Regulation: documentation that the employee has the qualifications required under 606 CMR 7.09, including, but not limited to, health records, as required by 606 CMR 7.09(11);, copies of licenses, certifications and registrations held, including, but not limited to, motor vehicle operator’s license (if the staff member transports children) and EEC educator qualification;, documentation of orientation, training and professional development, as required by 606 CMR 7.09(15)(d-f), 7.09(16)(c) and 7.09(17)(a), and 7.11(1), 7.09 (18)(d), and 7.09(19)(b),as applicable;, All educators must attend an orientation to early education and care approved by the Department. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  9. High riskStandard 7.115/5/2025

    7.11(01)(a)(01), 7.11(01)(a)(02) — Administration

    On the day of the visit EEC Licensor was not able to assess compliance with Staff CPR Training. Please supply evidence of current CPR training. Corrective action: CPR training will be uploaded to document libraries.. Regulation: The licensee must ensure that at least one educator currently certified in first aid and age-appropriate cardiopulmonary resuscitation (CPR) is present at any and all times when children are in care., CPR training must be renewed annually. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  10. High riskStandard 7.095/5/2025

    7.09(17)(d), 7.11(18)(d) — Administration

    On the day of the visit EEC Licensor was not able to assess compliance with Staff first aid Training. Please supply evidence of current first aid training. Corrective action: Staff First Aid Training will be uploaded to document libraries.. Regulation: First Aid Training. All educators must obtain within six months of employment, and must maintain thereafter current certification of training in basic first aid appropriate to the population served., First Aid Training. The licensee must document that each educator is certified in first aid within six months of employment. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025
  11. Medium riskStandard 14.025/5/2025

    14.02 — BRC Information

    Licensor was not able to assess compliance with Staff BRC. Corrective action: Staff BRC is locked in. file cabinet, but will have information included in the Staff Records Checklist for review upon visitation.. Regulation: EEC’s BRC regulations are designed to ensure the completion of BRCs on individuals subject to EEC’s oversight, including those in receipt of federal Child Care Development Fund (CCDF) funding pursuant to the Child Care Development Block Grant (CCDBG) Act of 2014 at 42 USC § 9858 and funding through the Families First Prevention Services Act of 2017 at 42 USC § 471(a)(20)(D). Further, BRCs shall be performed in accordance with the statutory framework of M.G.L. c. 15D, §§ 7 and 8, 606 CMR 14.00 and consistent with the timelines established by EEC regulations or policy. EEC is responsible for reviewing all disqualifying information for candidates, with the exception of candidates for adoptive and foster parents to the extent authorized by the Federal Bureau of Investigations (FBI) and state statute. EEC may delegate to another Commonwealth entity its authority to complete BRCs through a Memorandum of Understanding or other applicable agreement to the extent permitted by state and federal law. While effective immediately, EEC will implement the provisions of 606 CMR 14.00 in phases and provide updated timetables for implementation within its written policies. Nothing in 606 CMR 14.00 shall be construed to create a private right of action if an EEC licensed, approved or funded program has acted in accordance with 606 CMR 14.00 and any policies adopted thereunder. Cited during: Renewal - Full Review Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 7/15/2025

Showing the 25 most recent of 26 records on file; the full history loads with the interactive view.

Safety & Compliance Analysis

This daycare has multiple recorded violations. Review the details to make an informed decision.

25Total Violations
4Recent Violations
(Past 6 Months)

Parent Recommendations

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  • Review the detailed violations listed above.
  • Ask the daycare about their response to these violations.
  • Look at the correction status to see how quickly issues were addressed.
  • Schedule a visit during regular hours to observe daily operations.

Note: This analysis is based on publicly available violation data and is intended as a tool to help parents make informed decisions. Always visit a daycare in person and ask specific questions about areas of concern.

Estimated monthly cost

$1,779/month

This is a modeled estimate — based on location, ages served, and program data — not the provider's actual tuition. Real prices vary by age group and services. Contact the daycare for current rates, fees, and availability.

Typical prices in Massachusetts run about $1,933/month for infant care at a center (federal median)see daycare costs in Massachusetts by age group.

About this daycare

  • Location: WEST SPRINGFIELD
  • Capacity: 16
  • Type: Center-based Care
  • Years in operation: 8

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