New North Citizens Council Children & Family Center

SPRINGFIELD, MACenter-based CareLicensed

4.6based on state inspection data
Capacity94
Est. price$2,361/mo

Contact information

Address2455 Main Street, Springfield, MA, 01107

CitySPRINGFIELD, MA 01107

Phone(413) 747-0098

Operating details

Capacity94

SubsidiesY

License dateFebruary 20, 2001

Compliance snapshot

Last inspection: 4/17/2025 · Counts cover the full published inspection history; search results show the past 2 years.

  • High7
  • Medium-High11
  • Medium7
  • Medium-Low0
  • Low0

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Location

Using Address for Location

Exact coordinates aren't available, but you can view this location at:

2455 Main Street, Springfield, MA, 01107, SPRINGFIELD, MA 01107

Questions to ask on a tour

Chosen for this facility's inspection history and profile — bring them along on your visit.

  1. This facility has health or sanitation findings on its state record - ask about their current cleaning, diapering, and handwashing procedures
  2. This facility has safety-related findings on its state record - ask how the cited hazards were corrected and when emergency drills were last run
  3. This facility has food-service findings on its state record - ask how meals are prepared and how allergies are handled
  4. Ask how they keep enrollment, immunization, and emergency-contact records current - their state findings include documentation lapses

Violation summary

Last 2 years · Last inspection: 4/17/2025

  • High2
  • Medium-High3
  • Medium1
  • Medium-Low0
  • Low0

2025

  1. Medium riskStandard 7.064/17/2025

    7.06(02) — Curriculum and Activities

    On the day of the visit the children in P-2 were asked to site at the tables and wait, for an extended period of time, for lunch to be served. Corrective action: Program Director spoke with the teacher in P-2 about not having children sitting and waiting for next activity to start. Teacher was provided some ideas as to what to do with the children during transitions such as Story time, songs or movement activities. Children are NOT to be sitting and waiting for long periods of time.. Regulation: Transitions Between Activities. Transitions must be completed in a safe, timely, predictable and unhurried manner. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025
  2. Medium-High riskStandard 7.074/17/2025

    7.07(13)(d), 7.07(01), 7.07(02), 7.07(10) — Physical Facility - Indoors

    On the day of the visit there were shelving units in P-1 that were not secured and could pose a danger to children. Corrective action: All furniture has been bolted in the P -1 classroom.. Regulation: All play equipment, fences and structures must be free of entrapment hazards., The licensee must ensure that the physical facilities are safe, clean, in good repair and free from hazards and clutter. The licensee must monitor the environment daily to identify and remove or repair any hazards that may cause injury to children. Exits and evacuation routes must be kept clear of obstructions., Building Inspection. Every program that is not located in a residence and every program that has a licensed capacity of more than 10 children must provide a certificate of inspection from the Department of Public Safety or the local building inspector certifying that the facility complies with the State Building Code (780 CMR). The certificate must indicate the following:, Indoor Space. The indoor space must be clean, safely maintained, well-ventilated and well-lit, of sufficient size for the children served, and must encourage play and learning. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025
  3. Medium-High riskStandard 7.074/17/2025

    7.07(07)(d), 7.07(07)(e), 7.07(10), 7.07(13)(d) — Physical Facility - Outdoors

    A visual inspection of the playground revealed the rubber surfacing is deteriorating in some areas and could pose a tripping hazard for children. Corrective action: We are in the process of getting a few quotes so we can get some funders to support the cost. We are looking at a goal date of September 2026. We are also setting up an indoor gym in one of the classrooms to provide a space for the children to stretch and exercise.. Regulation: The outdoor play area must be free from hazards including but not limited to: a busy street, a parking lot, poisonous plants, water hazards, debris, broken glass, chipping, peeling or flaking paint, dangerous machinery or tools, and weather-related and environmental hazards or small objects that could present a choking hazard to young children. Any such hazard must be removed or fenced by a sturdy, permanently installed barrier which is at least four feet high or otherwise protected or removed, as appropriate., If the outdoor play space is located on a roof, it must be protected by a barrier at least seven feet high, which cannot be climbed by children., Indoor Space. The indoor space must be clean, safely maintained, well-ventilated and well-lit, of sufficient size for the children served, and must encourage play and learning., All play equipment, fences and structures must be free of entrapment hazards. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025
  4. Medium-High riskStandard 7.114/17/2025

    7.11(03) — Health

    At least three children with chronic medical conditions did not have IHCPs on file on the day of the visit. Corrective action: Office staff has updated the children's files and completed all forms needed to bring files up to date.. Regulation: Individual Health Care Plans The licensee must maintain as part of a child’s record, an individual health care plan for each child with a chronic medical condition, which has been diagnosed by a licensed health care practitioner. The plan must describe the chronic condition, its symptoms, any medical treatment that may be necessary while the child is in care, the potential side effects of that treatment, and the potential consequences to the child’s health if the treatment is not administered. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025
  5. High riskStandard 7.114/17/2025

    7.11(02)(l) — Medication

    Random review of children's records revealed that at least one child did not have parental consent for the administration of medication required by an IHCP. Corrective action: Office Staff has had the consent form completed signed and placed in the child's file and a copy given to the teacher.. Regulation: All medications must be administered in accordance with the consent and documentation requirements specified below: Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025
  6. High riskStandard 7.044/17/2025

    7.04(04)(a)(01), 7.10(01), 7.10(02), 7.10(03), 7.10(04), 7.10(09) — Care of Children

    The attendance record in P-2 did not include two children who were present on the day of the visit. Corrective action: The NNCC Childcare have been instructed to check their attendance before the start of their day and periodically throughout the day. The Staff was informed of the importance (Safety wise) of having the correct number of children in their care at all times. The staff is to match their sign in attendance with their Procare attendance.. Regulation: daily attendance records indicating each child’s attendance, including arrival and departure times;, The licensee must maintain sufficient numbers of qualified staff to promote the health, safety, growth and development of each child. Assignment of staff must take into account the physical environment, requirements of the activities children are engaged in, and the developmental levels and behavioral traits of children in care., Ratios: The program must have the number of educators necessary to:, Staff to Be Included in Ratios., Multi-Age Grouping. A group of children ranging in age from birth through thirteen years (or sixteen years, if such children have special needs), may be assigned on an ongoing basis to a single group, provided all provisions of 606 CMR 7.10(4) are met. The Multi-Age Grouping ratios and group sizes specified at 606 CMR 7.10(4)(d – h) may be used by:, Additional Provisions for Large Group and School Age Child Care. Cited during: Monitoring Visit. Source: MA EEC child care provider record (childcare.mass.gov).

    Corrected 9/18/2025

Showing the 25 most recent of 37 records on file; the full history loads with the interactive view.

Safety & Compliance Analysis

This daycare has multiple recorded violations. Review the details to make an informed decision.

25Total Violations
0Recent Violations
(Past 6 Months)

Parent Recommendations

Based on the violation data, here are some recommendations:

  • Review the detailed violations listed above.
  • Ask the daycare about their response to these violations.
  • Look at the correction status to see how quickly issues were addressed.
  • Schedule a visit during regular hours to observe daily operations.

Note: This analysis is based on publicly available violation data and is intended as a tool to help parents make informed decisions. Always visit a daycare in person and ask specific questions about areas of concern.

Estimated monthly cost

$2,361/month

This is a modeled estimate — based on location, ages served, and program data — not the provider's actual tuition. Real prices vary by age group and services. Contact the daycare for current rates, fees, and availability.

Typical prices in Massachusetts run about $1,933/month for infant care at a center (federal median)see daycare costs in Massachusetts by age group.

About this daycare

  • Location: SPRINGFIELD
  • Capacity: 94
  • Type: Center-based Care
  • Years in operation: 26

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