EARLY CHILDHOOD EDUCATIONAL ARTS ACADEMY

14U — Notification to OCCL

A licensee shall ensure OCCL (Intake Hotline) is called within one business day (The caller must speak with someone; leaving a message is not acceptable) in the event of: Suspected abuse or neglect of a child while in care (after reporting the suspicion to the 24-Hour Child Abuse Report Line, currently listed as 1-800- 292-9582) The Reporter was informed of the incident on 4/28/2026 by Parent #1 and #2, and viewed the camera video footage on 4/29/2026, however OCCL was not contacted until May 4, 2026. The Reporter contacted LS #2 via email and telephone, and not the intake hotline to verbally speak with a specialist. Have the administrative team review Regulation #14 and send a signed acknowledgement of understanding to OCCL.

19U — Child Abuse and Neglect Reporting Requirements

Staff shall ensure the 24-Hour Child Abuse Report Line (currently listed as 1-800-292-9582) is immediately notified when suspected child abuse or neglect occurs at the center. The Child Abuse and Neglect hotline was not contacted until 5/5/2026, 4 business days after the video footage of Staff #1 and #3 inappropriately handling, Child #1, was observed by the Reporter. This was corrected when the Reporter contacted the Child Abuse and Neglect hotline on 5/5/2026.

20U — Positive Behavior Management

A licensee shall ensure the following actions are prohibited: Roughly handling a child or physical punishment inflicted on a child's body, including, but not limited to the following: shaking, grabbing, striking, hair pulling, biting, pinching, plucking, slapping, hitting, kicking, or spanking. According to the video footage collected, Staff #1 and #3 were observed roughly handling Child #1, including Staff #1 grabbing Child #1 by the arm, and Staff #3 spanking Child #1 on her bottom. Have Staff #1 and #3 complete the following trainings on Better Kid Care, and send the certificates to OCCL: Preschool Foundations: Nurture Interactions and Guide Behavior (View official inspection document) Big Emotions and Self-Regulation for Adults and Children (View official inspection document)

5U — Authority to Inspect Granted

Applicants, licensees, staff members, and volunteers, if applicable, shall allow immediate access to the center during the hours of operation. This includes access to information, files, documents, and video recordings needed to determine compliance. Access must be granted to officials from OCCL and other State and local agencies to determine compliance with applicable codes, regulations, or laws. OCCL was notified by the Wilmington Police Department (WPD) that police officers were denied access to video footage. Access must be granted to officials from other state and local agencies to determine compliance. Review Regulation #5 and send a signed acknowledgement to OCCL. Contact the Child Abuse and Neglect Hotline, provide video footage of the incidents to their agency, and send an email confirmation this was completed to OCCL. Contact the Wilmington Police Department, provide video footage of the incidents, and send an email confirmation this was completed to OCCL.

64U — Child Accident and Injury

A licensee shall complete and keep a written accident or injury report for each incident in the child's file or a central log for the center. The parent, guardian, or authorized release person shall be provided a copy of the report on the day of the accident or injury or within one business day. The facility did not provide an incident report or any documentation of the incident to Parent #1 or #2 until 5/7/2026. Review Regulation 64 regarding accident and injury and send a signed acknowledgment of understanding to OCCL.

40U — Child Files

Ensure child files are complete. Child #3 needs an updated health appraisal. Send copy of updated health appraisal to OCCL by October 8, 2025.